Jobs
>
Jersey City

    Senior Network Technical Support/Engineer - Jersey City, United States - Brown Brothers Harriman

    Brown Brothers Harriman
    Brown Brothers Harriman Jersey City, United States

    2 weeks ago

    Default job background
    Description


    At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application What You Can Expect At BBH If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can.

    You will have direct access to clients, information and experts across all business areas around the world.

    BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm.

    We encourage a culture of inclusion that values each employee's unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind.

    Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage.

    Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

    Senior Network Technical Support/Engineer Brown Brothers Harriman is currently recruiting Senior Network Technical Support/Engineer to join our Network Engineering group.

    Position Summary As a Senior Network Technical Support/Engineer, you will provide technical support for all aspects of connectivity within the enterprise data and wireless communication networks.

    This will include network systems installation/maintenance, problem resolution, network documentation, client support, and network performance monitoring. You will work with Information Technology (IT) teams that span across multiple business functions and geographic locations. Responsibilities

    Ability to implement, administer, and troubleshoot network infrastructure devices such as wireless access points, routers, and switches.
    Monitor the operation of the network related systems to ensure proper functioning of WAN circuits, hardware, and software.
    Resolution of Level1-2 network related incidents and/or escalation to Level3 support.
    Maintain technical specifications and documents, drawings, system documentation and operating procedures.
    Work with clients, vendors and carriers during problem analysis/resolution as required.
    Installation and maintenance of network related monitoring and administrative systems.
    Respond to client inquiries and issues, escalating as needed.
    Network capacity planning and performance monitoring.
    Change and incident management.
    Relevant Experiences And Qualifications

    BA/BS Degree, or Technical Degree (preferred)
    6+ years' experience in installation and maintenance of complex networks, CCNA or CWNA highly preferred/desired. CompTIA, A+, Network Certificates a plus
    Must demonstrate excellent knowledge of LAN/WAN, Wireless, TCP/IP protocols and network technologies.
    Experience in designing, building, and operation WiFi networks.
    Experience with conducting WLAN enterprise site surveys and network design tool such as Ekahau
    RF Survey/Engineering and RF troubleshooting skills with Cisco WLAN and Spectrum Analyzer tools
    Deep understanding of current standards, 802.1x, and TCP/UDP/IP
    Assist in the development of network implementation planning
    Strong diagnostic, problem-solving and analytical skills.
    Proven ability to troubleshoot and support technical issues both remotely and on-site using standard network tools and techniques.
    Hands-on experience in the use of protocol analysis tools for data packet inspection.
    Good oral and written communication skills.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

    Salary Range 105, ,000 USD (Jersey City)

    BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing.

    The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations.

    Base salaries may vary based on factors such as skill, experience and qualification for the role.

    BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

    #J-18808-Ljbffr
  • Moorecroft Systems

    Technical Support Specialist

    3 days ago

    Moorecroft Systems New York, United States

    **An exciting opportunity to grow and advance your career awaits** · Moorecroft Systems is hiring for a **Technical Support Specialist **for a large, enterprise level client. · - This is a ON SITE position with a 18+ month contract._ · SOME TRAVEL MAY BE REQUIRED. · **MUST HAVE E ...

  • Gramercy Tech

    Technical Support Assosciate

    1 day ago

    Gramercy Tech New York, United States

    The Technical Support Associate will assist in managing badge printing, shipping, equipment testing (ipads, computers, printers), troubleshooting and general organization for an event technology based company and office assistance. · **Key Responsibilities**: · Provide equipment ...

  • Metso Outotec

    Product Technical Support Expert

    1 day ago

    Metso Outotec York, United States

    Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future. · At Metso, you will be supported by our inclusive culture and a network of colleag ...

  • Spino Inc

    Technical Support UI Design

    6 days ago

    Spino Inc New York, United States

    **Technical Platform Support Specialist (with UI Design Experience)** · **New York City - Onsite - Hybrid** · **Full Time** · As a Technical Platform Support Specialist at, you will play a pivotal role in ensuring the seamless operation of our platform and providing outstanding s ...

  • Spino Inc

    UI Design/technical Support

    2 days ago

    Spino Inc New York, United States

    **Technical Platform Support Specialist (with UI Design Experience)** · **New York City - Onsite - Hybrid** · **Full Time** · **Minimum Requirements**: · - Proven ability to learn technical concepts and tools quickly, with a background in UI design. · - Strong analytical mindset, ...

  • ThreatModeler Software, Inc

    Technical Support Engineer

    3 days ago

    ThreatModeler Software, Inc Jersey City, United States

    The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking env ...

  • ThreatModeler Software, Inc

    Technical Support Engineer

    3 days ago

    ThreatModeler Software, Inc Jersey City, United States

    The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking env ...

  • NICE

    Technical Support Engineer

    4 days ago

    NICE Hoboken, United States

    At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will l ...

  • beBee Handyman

    Remote Technical Support for Computers

    4 days ago

    beBee Handyman Greenwood, DE, United States Freelance

    Good morning, · Suddenly my usual desktop has disappeared and a basic desktop appears. When I try to recover any document, it's as if it doesn't exist. However, I have noticed that if I go to the search bar and type in the name, I can access the specific document. But I have no i ...

  • FitSeed Consulting Inc.

    Japanese Bilingual Advanced Technical Support

    1 day ago

    FitSeed Consulting Inc. New York, United States

    One of our clients, a Japanese IT company is looking for a Japanese Bilingual Advanced Technical Support. · New York Office, Professional Service division · Full-time/Entry-Mid Level · **Required Qualifications/Skills**: · - Configures internal-office server, PC, network, telepho ...

  • Cohere

    Technical Support Engineer

    3 days ago

    Cohere New York, United States

    Why this role? · As a Technical Support Engineer you will be part of our fast growing Customer Support team. This role has a strong technical customer focus, the insights you will gather will be essential to our organization as they will improve processes and enhance our produc ...

  • Vantage

    Technical Support Engineer

    1 week ago

    Vantage New York, United States

    About Vantage · Vantage is a cloud cost visibility and optimization platform, alternatively known as a FinOps platform. We help companies of all sizes manage their cloud infrastructure costs: everything from individual developers all the way up to multiple Fortune 500 customers. ...

  • Russell Tobin

    Technical Support Engineer

    2 days ago

    Russell Tobin New York, United States

    · What are we looking for in our Technical Support Engineer - Voice Recording and Trader Platforms ? · 12 Month assignment · Client: Financial · Pay-range: $40-$55/hr on W2 (Depending on experience) · Hybrid role · Purpose & Scope of role · Purpose: act as a Support Engineer ...

  • Varite

    Technical Support Engineer

    3 days ago

    Varite New York, United States

    VARITE is looking for a qualified · Technical Support Engineer · for one of its clients located in San Jose, CA. If you are interested in this opportunity, kindly respond ASAP with your updated resume. We will be glad to represent you to our client and help in your job search. ...

  • Liberty Personnel Services

    Technical Support Engineer

    2 weeks ago

    Liberty Personnel Services New York, United States Full time

    Desktop Engineer · Our client in New York City has an opening for a Desktop Engineer. This is a full time, direct hire role with a very well established company. · Job Summary: · Desktop Engineer · Platform Management: · - Install, configure, and maintain desktops, laptops, and p ...

  • Mitchell Martin Inc.

    Technical Support Engineer

    1 day ago

    Mitchell Martin Inc. New York, United States

    Title: Technical Support Engineer · Job Type: Contract-to-Hire · Location: New York, NY (Onsite 5 Days/Week) · We are recruiting on behalf of our client, a Major Medical Center, for a Contract-to-Hire Position. · My company, Mitchell/Martin Inc., handles the recruiting for this c ...

  • Innovar Group

    Technical Support Engineer

    1 week ago

    Innovar Group New York, United States

    Our client is seeking a Technical Support Engineer · Submit your CV and any additional required information after you have read this description by clicking on the application button. · Job Title: Technical Support Engineer · Location: Bronx, NY (Near Yankee Stadium) · Salary ...

  • Axonius

    Technical Support Engineer

    1 week ago

    Axonius New York, United States

    Responsibilities: · Work as the primary point of contact for all tickets in your name. · Act as an escalation point for the Technical Support and Technical Account Management team. · Analyze and troubleshoot incidents with a one-touch resolution mindset. · Interpret customer ques ...

  • Cohere

    Technical Support Engineer

    1 week ago

    Cohere New York, United States

    Who are we? · Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that o ...

  • HBK Capital Management

    Technical Support Engineer

    2 days ago

    HBK Capital Management New York, United States

    About HBK · HBK Capital Management is an alternative investment firm currently managing approximately $7 billion in assets. The firm was founded in 1991 and employs 175 individuals in Dallas, New York, London, and Charlottesville. Among the top-rated and longest-tenured hedge f ...