Technical Support Engineer - New York, United States - Liberty Personnel Services

Description

Desktop Engineer

Our client in New York City has an opening for a Desktop Engineer. This is a full time, direct hire role with a very well established company.


Job Summary:
Desktop Engineer


Platform Management:

• Install, configure, and maintain desktops, laptops, and peripherals across Windows and macOS environments.
• Deploy and manage iOS devices using Mobile Device Management (MDM) solutions.
• Configure user profiles, permissions, and access controls in Active Directory.
• Maintain and update device software and applications.
• Troubleshoot hardware and software issues on all platforms.
• Proactively identify and address potential issues to minimize downtime.

Technical Support:

• Provide firstline and advanced support to users across all platforms.
• Diagnose and resolve technical problems efficiently and effectively.
• Document support interactions for future reference and improvement.
• Train and educate users on new technologies and best practices.

Collaboration and Communication:

• Work closely with other IT teams to address complex technical challenges.
• Maintain clear and concise communication with users and colleagues.
• Collaborate on developing and implementing IT policies and procedures.

This is a full time direct hire position offering high compensation, excellent benefits, 401k match, and many other perks.

To apply, please send your resume to

Please add me on LinkedIn and I look forward to connecting with you

Josh Zeloyle

#IT

#midsenior