Japanese Bilingual Advanced Technical Support - New York, United States - FitSeed Consulting Inc.

FitSeed Consulting Inc.
FitSeed Consulting Inc.
Verified Company
New York, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
One of our clients, a Japanese IT company is looking for a Japanese Bilingual Advanced Technical Support.

New York Office, Professional Service division

Full-time/Entry-Mid Level


Required Qualifications/Skills:


  • Configures internaloffice server, PC, network, telephony hardware, and software for customers.
  • Performs onsite installation of the server, PC, network, telephony hardware, and software for customers.
  • Performs troubleshooting for remote & onsite servers, PC, networks, telephony hardware, and software for customers.
  • Provides support of server, PC, network, telephony hardware, and software administration to customers.
  • Performs installation and troubleshooting at the site. (Required business trip.)
  • Composes and issues work records and project records of installation and configuration for each customer.
  • Reports and archives actual solutions and countermeasures of troubleshooting for future reference.
  • Reports the status of each project and troubleshooting progress to your team/project leader.
  • Performs product research and market trend analysis as requested by your team leader.
  • Drafts proposals and/or quotations for customers as requested by your team leader.
  • Controls projects, vendors, and subcontractors for delivery and completion of projects on time.
Maintain the following latest standards of technologies to provide appropriate IT solutions to meet the customer's requirements.

  • Microsoft, Citrix, VMware, and other major software vendors' products.
  • Cisco, Fortinet, Palo Alto, and other major network vendor devices.
  • Unix/Linux, Windows server operation and maintenance.
  • Security software and solutions for servers and PCs.
  • Local and Wide Area Network technologies.
  • Virtualization and storage technologies.

Benefits:


  • Medical & Dental & Vision, Basic Life Insurance (Full Time Only)
  • Employee 401 (K) Savings Plan
  • Paid Holiday, Vacation Day
1st year :8 paid holidays (Depend on starting date)

  • 5 years :13 paid holidays
  • 10 years :18 paid holidays
years :23 paid holidays

Over 21 years:28 paid holidays

  • Sick Leave
  • National Holiday Office Close 12 days/year
  • Online Self Education Program (Udemy)

Pay:
$50, $90,000.00 per year


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 3 years
  • 4 years
  • 5 years

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • New York, NY 10022: Reliably commute or planning to relocate before starting work (preferred)

Education:


  • Bachelor's (preferred)

Experience:


  • Citrix: 3 years (preferred)
  • VMWare: 3 years (preferred)
  • Unix/Linux: 3 years (preferred)

Language:


  • Japanese (required)

Work Location:
In person
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