Jobs
>
New York City

    Systems Operations Technical Support - New York, United States - National Guard Employment Network

    National Guard Employment Network
    National Guard Employment Network New York, United States

    4 weeks ago

    Default job background
    Description
    Job Description

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

    Minimum Salary: $80000

    Maximum Salary: $105000

    Mission Statement
    • Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
    Core Responsibilities
    • At Con Edison we have and we all need to take special interest in our customers, both within the company and externally. As an employee, you need to commit to these ideals of developing a proactive, customer-centric culture to foster trust and confidence among customers and improve value for all our stakeholders.
    • Follow and enforce the Department's change management process related to changes to the networks and various electronic systems at the control centers in accordance with regulatory and departmental requirements. Ensure the timing of the changes does not jeopardize the availability and reliability of the systems.
    • Promote best practices and use of cybersecurity tools and follow procedures and guidelines to ensure complete compliance with the regulatory requirements, including NERC CIP and FERC Standards of Conduct requirements.
    • Support the daily operation of cybersecurity monitoring by ensuring proper cyber hygiene, technical and administrative support of the network, applications, and computer systems at the control centers, including user support, troubleshooting, problem solving.
    • Utilize Cyber Security monitoring tools to provide day-to-day support and monitoring of IT and OT assets.
    • Provide timely response and initial assessment and triaging of cybersecurity alerts.
    • Coordinate incident response efforts by working with other teams.
    • Testing and deployment of up-to-date antivirus and antimalware signatures.
    • Issuing daily reports of cybersecurity status to internal and external stakeholders.
    • Perform various assignments as directed by the supervisors and managers.
    • Perform other related tasks and assignments as required.
    Additional Qualifications/Responsibilities

    Required Education/Experience
    • Bachelor's Degree in Engineering, Computer Science or related field and with a minimum of 2 years relevant work experience; or
    • Associate's Degree in Engineering, Computer Science or related field and with a minimum of 4 years relevant work experience; or
    • High School Diploma/GED in Engineering, Computer Science or related field and with a minimum of 5 years relevant work experience;
    Relevant Work Experience
    • Relevant experience includes but is not limited to computer networking, cyber security, firewalls and information technology. Required
    • Strong interpersonal and communication skills (written and verbal) and the ability to interact with personnel on all levels. Required
    • Experience in Cybersecurity monitoring. Required
    • Experience in Cybersecurity incident response. Preferred
    • Experience working in a Cybersecurity Operations Center. Preferred
    • Experience in Threat Hunting. Preferred
    • Experience with computer languages or scripting, and PowerShell. Preferred
    • Experience with Anti-Virus Solutions. Preferred
    • Experience with Security Information Event manager solutions such as Splunk. Preferred
    • Experience with firewalls. Preferred
    Preferred Qualifications
    • Onsite shift work
    Licenses & Certifications
    • Other: GIAC Preferred
    Physical Demands
    • Work rotating shifts, including nights, midnights, weekends and holidays
    Other Physical Demands
    • Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
    • Must be able and willing to travel within Company service territory, as needed.
    • Must be able to lift network equipment and servers (approximately 50lbs).
  • Veracity Engineering

    Technical Support

    2 weeks ago

    Veracity Engineering New Jersey, United States

    SUMMARY · The person in this position should be an experienced tester that will be responsible for providing testing and system integration for the Standard Terminal Automation Replacement System (STARS) program. Applicable functional areas include proficiency and knowledge of re ...

  • Thermo Fisher Scientific

    Technical Support Specialist II

    2 weeks ago

    Thermo Fisher Scientific New York, United States

    Provide technical support and customer service, contribute to service knowledge base, communicate with team members, diagnose and troubleshoot laboratory equipment, stay updated on product information and market changes. ...

  • The Next Practice

    Technical Support Specialist

    1 week ago

    The Next Practice New York, United States

    Position Overview: · The Next Practice Group is seeking a Technical Support Specialist, I to join our growing IT Team within our shared services group. · As a Technical Support Specialist, you will provide remote and in-person technical support for varying technologies and softwa ...

  • DRUID AI

    Technical Support Specialist

    1 week ago

    DRUID AI New York, United States

    Come join our team · DRUID is an end-to-end platform for building AI-driven conversational business applications, designed to deliver next-level employee productivity and the total customer experience in the most intuitive way. DRUID intelligent virtual assistants enable fast, pe ...

  • Williams Lea

    Technical Support Associate

    4 weeks ago

    Williams Lea New York, United States Full time

    Williams Lea is hiring for a Technical Support Associate for our Miami office to work Monday to Friday 8:00 am to 5:00 pm · Pay: $27.00/hour · Benefits: · Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) · 401k Retirement Savings Pl ...

  • PSEG

    Manager Technical Support

    6 days ago

    PSEG Newark, United States

    Develop, implement and improve maintenance standards for substation equipment · • Develop, implement and improve design standards for substation design · • Work with project teams to specify and purchase large equipment to ensure alignment with ongoing projects. Interface with va ...

  • The Next Practice

    Technical Support Specialist

    1 week ago

    The Next Practice New York, United States

    Position Overview: · The Next Practice Group is seeking a Technical Support Specialist, I to join our growing IT Team within our shared services group. · As a Technical Support Specialist, you will provide remote and in-person technical support for varying technologies and soft ...

  • Hollbridge

    Technical Support Engineer

    3 weeks ago

    Hollbridge New York, United States

    Our client designs "dynamic ad insertion" technology allowing broadcasters to seamlessly replace broadcast ads in a live stream on a user-centric basis. · They are looking for someone who can draw on experience of working with Linux-based systems and Scripting to give you experi ...

  • CAI

    Technical Support Analyst

    2 days ago

    CAI New York, United States

    Job ID Number · R2784 · Employment Type · Full time · Worksite Flexibility · Remote · Job Summary · As a Technical Support Analyst, you will be responsible for providing support to our client's application or software issues within Linux servers, databases, and other critical sys ...

  • INSPYR Solutions

    Technical Support Engineer

    4 weeks ago

    INSPYR Solutions New York, United States Direct Placement

    Title: Technical Support EngineerLocation: New York, NYDuration: Direct Hire · Salary: $140K – 180K · Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. · Job Summary: · Technical Support Engineer to join our Information Technology team providing technic ...

  • Manhattan Prep

    Technical Support Specialist

    3 days ago

    Manhattan Prep New York, United States Part time

    Manhattan Prep is a high-end test prep company serving college students and young professionals studying for the GMAT (business school), LSAT (law school), and GRE (Master's & PhD programs). · What's in it for you: · Our organization is entrepreneurial, growth-oriented, and ene ...

  • Gunder

    Technical Support Specialist

    1 week ago

    Gunder New York, United States

    **Gunderson Dettmer** · **Technical Support Specialist** · **IT - New York, NY - Full Time** · **Gunderson Dettmer** is the only business law firm of its kind - exclusively serving the global venture capital and emerging technology marketplace. With more than 400 attorneys in ...

  • RennerBrown Staffing

    Technical Support Specialist

    3 weeks ago

    RennerBrown Staffing New York, United States

    Job Description · Job DescriptionThe Specialist, Technical Support provides day-to-day technical support to the Information Systems department. · Essential Duties and Responsibilities · Typical responsibilities include, but are not limited to, the following: · Install, configure, ...

  • Zocdoc

    Technical Support Specialist

    1 week ago

    Zocdoc New York, United States

    New York, NY **Technical Support Specialist** · **Our Mission**Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the ove ...

  • Brookfield Asset Management

    Technical Support Specialist

    7 hours ago

    Brookfield Asset Management New York, United States

    Technology Services (TS) is responsible for delivering all enterprise infrastructure, applications and related end user technology services across all Brookfield business groups, comprised of approximately 5,000 users. Technology Services (TS) is res Technical Support, Support Sp ...

  • Riverside

    Technical Support Specialist

    1 week ago

    Riverside New York, United States

    **Technical Support Specialist** · The Riverside Company is a global private equity firm with $12 billion in assets under management and an international portfolio of more than 100 portfolio companies. Riverside started as a one-person operation in 1988, and has grown to include ...

  • Marymount Manhattan Col

    Technical Support Analyst

    3 weeks ago

    Marymount Manhattan Col New York, United States

    Job Description · Job DescriptionThe Technical Support Analyst will provide technical knowledge and support in the installation and operation of networked computers and network resources and the Telecom systems. This role will also be responsible for: · Installing and maintenanc ...

  • Global Relay

    Technical Support Specialist

    1 week ago

    Global Relay New York, United States

    **Technical Support Specialist** · at Global Relay New York, New York, United States For more than 20 years Global Relay has set the standard and trends in compliant communications with our multi-award winning unified communications, data capture, and data analysis platform. We ...

  • Palo Alto Networks

    Technical Support Manager

    3 weeks ago

    Palo Alto Networks New York, United States

    Company Description · Our Mission · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · Our vision is a world where each day is safer and more secure than the one before. We are a co ...

  • Stefanini

    Technical Support Analyst

    1 day ago

    Stefanini New York, United States

    Stefanini Group is hiring · Exciting opportunity awaits, let us help you get started · Click Apply now or you may call: · / email: Abhinav Sharma ( ) for faster processing This role is part of the Release, Standards & Risk Management sub-chapter within the DW (Digital Workpla ...