Jobs
>
New York City

    Technical Support Analyst - New York, United States - Marymount Manhattan Col

    Marymount Manhattan Col
    Marymount Manhattan Col New York, United States

    3 days ago

    Default job background
    Description

    Job Description

    Job Description

    The Technical Support Analyst will provide technical knowledge and support in the installation and operation of networked computers and network resources and the Telecom systems. This role will also be responsible for:

    • Installing and maintenance of software and hardware on workstations.
    • Providing Technical assistance to MMC Community and affiliates.
    • Maintains records of work activities and documents recurring, difficult or complex problems; identifies trends, recommends solutions and resources.
    • Maintaining work tickets with Help Desk ticketing system.
    • Implementation of network and systems security posture.
    • Performing Imaging and restoration of systems.
    • Asset Management and Inventory tracking.
    • Performing Networking, WIFI, and VOIP systems support.
    • Maintaining classroom technologies.
    • Performing miscellaneous job-related duties as assigned by your immediate supervisor.

    Salary: $50,000

    Education Requirements:

    • Bachelor Degree or Technical Certificates and 2 years' experience in the duties and responsibilities specified.
    • Or – Associate Degree or Technical Certificates and 3 or more experience in the duties and responsibilities specified.

    Other Requirements:

    • Knowledge of network infrastructure and facilities
    • Ability to maintain and troubleshoot computer network hardware, software, and peripherals.
    • Knowledge of Operating Systems, Windows, MAC, and Linux.
    • General knowledge of Audio/Video systems and Academic related software packages
    • Familiarity with POS systems.
    • Supporting supervisors with Technical and related matters.
    • Ability to establish and maintain effective working relationships.
    • Knowledge of current technological developments/trends in area of expertise.
    • Knowledge of Communication Systems such as MS Teams, ZOOM, etc.
    • Knowledge of Productivity and Creative Software: MS Office suite, Adobe Suite, etc.
    • Knowledge of storage systems: Box, MS Onedrive, Local File servers.
    • Independently solve and document hardware/software problems.
    • Detail oriented and organized.
    • Knowledge of basic mobile and smart devices
    • Familiarity with the fundamental principles of ITIL and ITSM.
    • Exceptional written and oral communication skills.
    • Exceptional interpersonal skills, with a focus on support building, listening, and questioning skills.
    • Strong documentation skills.

    Marymount Manhattan College is an affirmative action and equal opportunity employer.

  • Harris Computer Systems

    Support Analyst

    1 week ago

    Harris Computer Systems New York, United States

    Support Analyst · Harris School Solutions - Remote · In this role, you will work closely with the Director of Client Services and be supported by a great team in providing exceptional customer service and development support. · This position is budgeted for a starting salary betw ...

  • automotiveMastermind

    IT Support Analyst

    1 week ago

    automotiveMastermind New York, United States

    **What you will do**: · With your excellent communication and interpersonal skills, you'll build rapport with our team members and provide them with the guidance and assistance they need to navigate their computing challenges effectively. Your attention to detail and commitment t ...

  • OptionMetrics

    IT Support Analyst

    4 days ago

    OptionMetrics New York, United States

    **Objectives** · Handle business-critical IT tasks and system improvements · Enable faster and smarter business processes and employee productivity · Research and evaluate emerging technologies, hardware, and software · **Responsibilities** · Install, configure, and support works ...

  • Disney

    Premier Support Analyst

    1 week ago

    Disney New York, United States

    Premier Support Analyst · **Job ID** · **Location** · New York, New York, United States · **Business** · The Walt Disney Company (Corporate) · **Date posted** · May 10, 2024 · **Job Summary**: · We are storytellers at Disney. We make the impossible happen. The Walt Disney Company ...

  • Solarus Technologies

    Onsite IT Support Analyst

    1 week ago

    Solarus Technologies New York, United States

    Seeking Onsite IT Support Analyst for MSP · Ready to tackle tech challenges onsite? Join us As an IT Technician, you'll provide direct support to one of great clients, troubleshooting and innovating. If you thrive in fast-paced, client-focused environments, let's elevate IT toget ...

  • BMO US

    Analyst - Administrative Support

    1 week ago

    BMO US New York, United States

    151 W 42nd Street New York New York,10036 · BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets · **An ...

  • New York State Office of the Attorney General

    Legal Support Analyst

    1 week ago

    New York State Office of the Attorney General New York, United States

    **Division of Criminal Justice** · **Public Integrity Bureau** · **Legal Support Analyst—NYC** · **Reference No. PIB_NYC_LSA_6322 · **Application Deadline is June 7, 2024** · **Entry-Level Opportunity for College Graduates** · The Office of the New York State Attorney General's ( ...

  • The Walt Disney Company (Corporate)

    Premier Support Analyst

    1 week ago

    The Walt Disney Company (Corporate) New York, United States

    We are storytellers at Disney. We make the impossible happen. The Walt Disney Company is a leader in entertainment and technology worldwide. Walt had a passion for finding new ways to move audiences everywhere—a passion that still guides us in an enterprise that ranges from theme ...

  • Marex

    Application Support Analyst

    1 week ago

    Marex New York, United States

    Marex is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. · The Group provides comprehensive breadth and depth of coverage across four core servi ...

  • UNITY Systems

    Desktop Support Analyst

    5 days ago

    UNITY Systems New York, United States

    _**Hybrid role**_ · **Top Skills: Desktop Imaging, Deployments, End-User Support** · - Address potential systems issues in a proactive manner, resolving problems directly or working closely with support Engineers and other support groups whenever necessary. · - Responds to custom ...

  • Techspace solutions

    Desktop Support Analyst

    2 days ago

    Techspace solutions New York, United States

    **Job Title : Desktop Support (Level 2)** · **Location : Midtown, NY (Onsite)** · **Duration : 12+ Months** · **Job description**: · - 2+ years of progressive experience in the desktop environment. · - Advanced knowledge and understanding of Windows desktop operating systems and ...

  • QBE

    Underwriting Support Analyst

    3 days ago

    QBE New York, United States

    Primary Details · Time Type: Full time · Worker Type: Employee · Partner with specialized areas to drive innovation and efficiency, outline business solutions, identify resources, resolve complex business issues and reconcile accounts or commission statements to ensure compliance ...

  • QBE

    Underwriting Support Analyst

    3 days ago

    QBE New York, United States

    Primary Details · Time Type: Full time · Worker Type: Employee · The opportunity · This role will partner with specialized areas to drive innovation and efficiency, outline business solutions, identify resources, resolve complex business issues and reconcile accounts or commissio ...

  • ION

    Desktop Support Analyst

    3 days ago

    ION Jersey City, United States

    **About Us** · DASH Financial Technologies (a part of ION Group) is a leading trading technology provider to the institutional trading community. With a suite of highly customizable tools, DASH designs and delivers intelligent, high performance solutions in four product categorie ...

  • JetBlue Airways Corporation

    Analyst IT Support Cts

    3 days ago

    JetBlue Airways Corporation Long Island City, United States

    **_______________________________________________** · **Position Title: Analyst IT Crewmember Technology Services Support (Mac Specialist) (LSC On-site)** · **_______________________________________________** · **Position Summary** · **Essential Responsibilities** · - Provides su ...

  • Klik Solutions, LLC

    Dedicated Client Support Analyst

    1 week ago

    Klik Solutions, LLC Jersey City, United States

    : · Klik Solutions has evolved far beyond its origins as a Managed Services Provider (MSP). Today, we stand as a comprehensive technology solutions provider, offering a broad spectrum of services that go beyond traditional IT support. Our portfolio now includes digital marketing, ...

  • Attorney General, Office of the

    Legal Support Analyst, Entry-level W/public

    1 week ago

    Attorney General, Office of the New York, United States

    **Minimum Qualifications** · **Duties Description** · The Office of the New York State Attorney General's (OAG) Public Integrity Bureau (PIB) is seeking talented applicants who are committed to public service for a full-time, entry-level Legal Support Analyst (LSA) position in th ...

  • Metropolitan Transportation Authority

    Computer Support Analyst Level 3 Tcu Represented

    1 week ago

    Metropolitan Transportation Authority New York, United States

    **Description** · **Job Title**: Computer Support Analyst Level 3 (TCU Represented) · **Deadline**: Open Until Filled · **Salary**:Level 3: Step 1: $69,092 Step 7: $98,703 · **Dept./Div**: MTA IT/ Office of IT Infrastructure & Operations · **Agency**: MTA Headquarters · **Locatio ...

  • Neptune Retail Solutions

    Platform Support Analyst-level 1

    4 days ago

    Neptune Retail Solutions Jersey City, United States

    Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nation's premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital med ...

  • Adaptation

    Night Shift: Help Desk/mmc Product Support Analyst

    4 days ago

    Adaptation New York, United States

    We are looking for multiple Help Desk/IT Product Support Analysts to join our team to help support a large IT Support Team program. · **Location**:This position will be remote temporarily, then eventually moving to onsite in Manhattan. · **Shifts Available**: · **1. 11PM - 8AM Da ...