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Neha Chopra Saigal

Neha Chopra Saigal

Project Management

Customer Service / Support

New York City, New York

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About Neha Chopra Saigal:

A self-starter Certified Project Management Professional with 5 years of expertise in working on Agile, Hybrid and Waterfall methodology-based projects. Attentive to operational requirements and flexes easily with changing demands. Have had the ability to manage and successfully complete small to large cross-organizational projects with a diverse set of clients. As a people's person with proven leadership and communication skills, have consistently achieved the project objectives on time, within budget and required quality.

Experience

Grant Thornton India - Manager 

New Delhi, India 

08/2019 - 03/2022

  • Experienced in large scale, multi-million dollar deals in multi-stakeholder, multi-geographic landscape.
  • Tracked project progress and controlled potential project delays;
  • Responsible for tracking, monitoring, reporting and forecasting of project expenses during transition phase with budgets ranging between $1.2m - $2.4m;
  • Relayed project status to external and internal stakeholders via governance meets and daily & weekly project connects;
  • Liaised with multiple stakeholders across firm from senior leadership teams to processing agents to meet project goals;
  • Minimized project failures through early risk identification and developing mitigating strategies for known potential risks;
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Liaised with several clients on Mergers & Acquisitions and the due diligence process.
  • Few clients: Airtel Payments Bank, PayTm payments Bank, AU Bank, Coforge, Canara HSBC, MAX Life Insurance, Fireside Ventures, Unitus Capital, Shunwei Capital, Faering Capital etc

 

TWU Travel With Us Pvt. Ltd. – Projects & Client Servicing 

New Delhi, India 

05/2017 - 08/2019

  • Was deeply involved in making strategic decisions for the organization & led a team of 20 over multiple projects.
  • Responsible for end-to-end projects to design, develop & implement an online Billing portal for internal billing and external customers to manage their registrations.
  • Developed product vision, strategy and roadmap for building product suite while working with cross-functional teams.
  • Identified Customers needs and business opportunities through combination of user research, collecting feedback from cross-functional teams, diving into data and competitive analysis.
  • Shown major strength, leveraging both technical and leadership skills in mentoring and motivating individuals towards maximum productivity as well as in forming cohesive team environments.
  • Held excellent customer management skills, and had high ability to build enormous trust with customers being transparent and honest.
  • Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Ensured project control procedures and policies within a program of related projects that were executed.
  • Served clients in the USA- FreshTraveler.com, KimKim, Protravel etc

Education

Education

05/2007 

Delhi University

New Delhi, India

Bachelor of Commerce (Honors) : Business Management

Certifications

PMP®, Certified by PMI, USA in 2022

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