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    Technical Support Specialist - New York, United States - RennerBrown Staffing

    RennerBrown Staffing
    RennerBrown Staffing New York, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    The Specialist, Technical Support provides day-to-day technical support to the Information Systems department.
    Essential Duties and Responsibilities
    Typical responsibilities include, but are not limited to, the following:

    • Install, configure, repair and replace PCs
    • Install, configure, repair and replace telephones
    • Configure basic network interfaces on various devices
    • Troubleshoot basic networking issues
    • Configure Avaya to include adds, moves and changes.
    • Provide technical assistance as required
    • Maintain firm's printing environment-training provided

    Qualifications/Position Requirements

    • Knowledge of PC architecture
    • Good understanding of how all subsystems work in a PC and interact with each other
    • Good working knowledge of networking and basic TCP/IP configurations
    • Knowledge of Windows 7 & Windows 10
    • Basic electronics knowledge
    • Good understanding of Avaya phone systems to include adds, moves an changes
    • Ability to work on new equipment and devices without formal training
    • Ability to manage a varied workload and meet deadlines
    • Must be punctual and reliable
    • Strong interpersonal skills
    • Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude
    • Excellent written and verbal communication skills
    • Ensure confidentiality of all the Firm's and clients documentation and information

    Education and/or Experience

    • Bachelor's degree or equivalent military experience
    • Previous experience with extensive focus on PCs on a network in a medium to large corporate environment
    Company DescriptionThe ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: "our people deliver quality to our clients."

    Company Description

    The ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: "our people deliver quality to our clients."


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