Regional Sales Manager - California, United States - Diptyque Paris

Diptyque Paris California, United States

3 days ago

Description

diptyque- Luxury Fragrance House has established itself as one of the leading, innovative brands in the home and personal fragrance market today. We are seeking an energetic, results-driven Regional Sales Manager to join our sales team. The candidate will develop, own and execute a strategic plan to ensure sales budgets are delivered. In this role you will oversee all sales and distribution in your assigned region, ensuring the brand's vision is carried out across the region.

Key Accountabilities

Management

Manage, lead, motivate, and supervise sales team (direct and retailer staff) to reach sales goals
Create a high-performance culture and team
Ensure the team is aligned, engaged and empowered to deliver results
Recruit, hire, retain, and develop the best people for skills and culture
Establish and maintain deep relationships with retail partners and ensure they have the right business driving strategies and are properly serviced
Manage and supervise field sales team to ensure sales budgets are achieved; Includes managing direct staff and dedicated retailer staff (co-manage)
Actively lead and engage in talent development to create high-performing talent
Analyze staffing performance and productivity to establish opportunities
Clearly identify performance strength by team member and manage coaching/development plan accordingly
Provide constructive feedback in-store during each visit to ensure staff is in-line with brand standards and given tools to grow
Complete annual and mid-year performance reviews to highlight successes and discuss opportunities for growth
Responsible for ensuring wholesale department are fully staffed and trained
Manage effective T&E budgets by person, by region

Sales Strategy

Achieve weekly, monthly, and annual sales budgets by region
Collaborate with National Account Manger in building and executive effective sales-driving strategies
Prepare and present sales analysis weekly and monthly
Hold, direct and execute sales strategy and planning meetings every season with every door
Proactively negotiate events and additional exposure at store level
Plan and execute store events including presentations to customers
Identify and monitor best clienteling strategy per door in terms of outreach and customer loyalty
Identify regional marketing and PR opportunities
Build and maintain deep relationships with local store management teams
Analyze and report on monthly sales performance
Monitor competition initiatives in store and provide qualitative feedback on product launches
Manage with laser focus attention new door opening coordination with store on installation date, arrival of stock (sellable & non-sellable), hiring of staff in anticipation, local marketing launch, etc.

Education

Ensure new and existing team members are properly onboarded and complete all education chapters
Identify Education opportunities and collaborate with the Education team to facilitate region trainings: request budget and support from Education Team
Ensure Field Sales team updated Education journey tracker for every line assigned team member
Train new sales department hires in company processes and procedures

Visual Merchandising

Maintain a high level of visual merchandising execution in line with brand guidelines
Constant communication with corporate office and wholesaler to alert, improve and increase brand image in each store
Identify space and location opportunities and communicate to account leads

Key Requirements

Bachelor's degree in business or related field preferred
7+ years sales management experience, luxury beauty preferred
Established relationships with some, or all prestige retailers i.e. Nordstrom, Saks Fifth Ave, Bergdorf Goodman, Neiman Marcus, etc.
Proven track record of achieving sales target results
Extensive experience developing & executing sales and education strategies and plans
Proven ability to negotiate
Analytical thinking and solution driven
Experience planning, executing, reporting, and presenting
Computer literate and proficient using Microsoft Suite (Excel, Word, PowerPoint)
Natural leader with proven ability to manage teams remotely
Excellent communication and presentation skills
Team player with strong interpersonal skills

Travel: 40% outside of home market

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