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    Account Executive - Boston, United States - parcelLab

    parcelLab
    parcelLab Boston, United States

    1 week ago

    Default job background
    Full time
    Description

    parcelLab is growing fast internationally and we're looking for highly motivated and talented individuals to join us.

    We are looking for a full-time Account Executive to join our Sales Team, based in the East Coast (EST time zone) or Central Time (CST). This position is a part of our US Sales Team with a US focus, but it also provides the opportunity to work internationally across the EMEA region. By joining our team, you will experience a highly productive environment, regular sales enablement, and a proven SDR function to aid your pipeline generation.

    You'll build on your proven track record of selling a highly customisable SaaS solution to the top retailers and brands. You'll build and maintain a solid sales pipeline through prospecting and networking. At all stages of the sales process, you'll educate prospects on our solution through calls, demos, and customised presentations. By understanding potential customers' needs, you'll be able to show how our solution solves important challenges in the post-purchase customer experience and drives retention and loyalty. The ideal candidate will have a proven track record of selling complex SaaS solutions to e-commerce and customer experience leaders.

    What you can expect:

    • Generate and drive new business opportunities through prospecting and networking within a specific sales region or set of named accounts
    • Conduct well-informed and consultative meetings with senior level executives to demonstrate the business value of parcelLab's solution
    • Provide timely and accurate forecasts to sales leadership
    • Ownership of all aspects of the sale process from building pipeline to prospecting to closing
    • Leverage and coordinate cross-functional internal teams such as Marketing, Customer Success and Implementation team to efficiently navigate complex sales cycles
    • Prepare new business proposals and pricing, negotiate commercial terms, and work with legal to close contracts.

    What you need to succeed:

    • 1 - 4 years of software sales experience
    • Experience selling high-value e-commerce solutions to retailers and brands
    • proven experience in taking full accountability of pipeline generation targets as well as working alongside SDR'S
    • Proven and consistent track record of hitting quota
    • Proven success navigating multiple departments and stakeholders
    • Experience engaging with various buyer personas and key decision-makers (in particular Digital, CX, Ecommerce, Marketing)
    • Confidence and gravitas in dealing with C-level executives
    • Well-versed in e-commerce technology
    • Strong understanding of the retail sector
    • Outstanding verbal and written communication in English
    • Strong executive-level presentation skills (both externally with customers or partners and internally with colleagues worldwide)
    • Ability to travel regularly
      • Nice-to-haves:
    • Prior experience as a SaaS SDR highly valued
    • Senior e-commerce and marketing contacts at high growth retailers and brands
    • Additional languages such as German, Italian, French or Spanish
    • Prior experience working in a start-up/scale-up stage technology company
    • Experience with MEDDICC sales qualification and value selling methodology

    Perks & Benefits:

    Plenty of room for your own to try, fail and learn

    Comprehensive day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities

    Equipped with the latest MacBook or PC, as a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem Find yourself a co-working space instead, and we'll help cover the costs

    Career development opportunities, including our Leadership Development Program and our Mentorship Program, as well as online language courses, available budgets for further training and access to LinkedIn Learning

    Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform

    Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites

    Be part of a motivated, diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor, you'll love working here

    About parcelLab:

    We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 550+ brands worldwide, including IKEA, Bose, Puma, Lidl, Farfetch and Nespresso.

    With offices in Munich, London and Boston, we have been highlighted by the Financial Times as one of the fastest-growing technology companies in Europe in 2021.

    It's all in a day's work for us:

    Monitor over six million shipments per day

    Now actively managing operations experiences in 153 countries across the globe

    Send around thirteen million pro-active, personalized, event-driven emails

    Shipping data comes from more than 150+ carriers worldwide, including DHL, FedEx & DPD

    Creating over 40 million reasons for people to fall in love with brands each day

    For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

    Equal Opportunities:

    parcelLab is an Equal Opportunities Employer. We live the motto always joy, always team, always equality, which means we celebrate diversity and do not accept any form of discrimination or harassment. We believe that diversity enriches our employee experience and allows each of us to deliver the best work possible.

    Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability status or other lived experience.

    Come be part of our growth – contribute your ideas and share in our success as we continue to improve the post-sales customer journey for millions of people every day.

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