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    Support Technician - Fort Worth, United States - Insight Global

    Insight Global background
    Description

    Required Skills and Experience *

    3+ years' experience with basic troubleshooting

    Some technical terminology knowledge (i.e. routers, single sign on, firewall, etc.)

    3+ years of customer support experience

    Strong salesforce background and knowledge

    Strong, outgoing and positive personality

    Nice to Have Skills and Experience

    Any certifications

    ServiceNow knowledge

    Job Description *

    A fortune 500 company in Fort Worth, Texas is looking for support technicians to assist with the support of a proprietary internal product. On a daily basis, the ideal candidate(s) will be working remotely to answer inbound calls from customers such as pharmacists, pharmacist technicians, etc. from large and small organizations to support their needs.


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