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    Desktop Support Technician - Fort Worth, United States - A3 Solutions, Inc.

    A3 Solutions, Inc.
    A3 Solutions, Inc. Fort Worth, United States

    1 month ago

    Default job background
    Full time
    Description
    Contract-To-Hire
    • Windows : MS Office Suite
    • Responsible for hardware and software upgrades and troubleshooting.
    • Active Directory, Exchange, ISS, User Connectivity to Server
    • Resolved issues with customers such as VPN access, Microsoft Outlook Exchange, Password Resets,
    • Troubleshoot Software and Hardware Issues with Remote users
    • Perform installs, moves, adds and changes
    • Hardware, software, and networking troubleshooting and repair.
    • Diagnosing and repairing Windows desktop and laptop.
    • Break Fix – Component level PC peripherals repair and troubleshooting.
    • Testing systems to make sure that they are working properly
    • Basic TCP/IP Skills. Network Topography proficient.
    • Educated many new users of comp u term systems and software.
    • Repaired software and hardware computer and net issues
    • Assist the existing onsite support team with hardware break-fix, asset management, receiving, and imaging activities at a client site.
    • The purpose is to enable the team to double their daily output for this short period.
    • Daily tasks will include asset coordination, securely wiping hard drives, and applying standard OS images.
    • Also, will be repairing/refurbishing Dell laptops and updating inventory records.
    • This person needs to have at least 5 years of experience supporting laptop and desktop hardware.
    • A+ certification is preferred but not required.
    • Accuracy & attention to detail
    • Good troubleshooting ability
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