About Angel De Lira:
Dynamic Contract Administrator eager to help others, focused on the task at hand, and effective communicator. Discovering new ways to make a positive impact for those around me by bringing out the best in them as well as myself each day. I am accountable of my actions and strive to look ways for implementing cost reduction strategies.
Experience
Contract Administrator, Atmos Energy November 2020- Current
- Assist with the process to establish the credit risk of new and existing customers and the Credit Risk database and coordinates the resolution of outstanding accounts receivable issues.
- Provide administrative support and coordinate the timely completion of contract administration paperwork.
- Researches and responds to inquiries and data requests from management, employees, and customers.
- Develop and maintain functional knowledge of the pipeline system, its operation, and the overall capability of the pipeline system.
Sr. Service Technician, Atmos Energy July 2018- November 2020
- Responded to natural gas emergencies within a timely manner to ensure the safety of the public.
- Set and replaced meters and regulators as necessary.
- Informed customers of needed repairs and answer complex questions. Confirmed that the customer was well informed and satisfied with work completed.
- Assisted in training the newer service technicians.
- Disconnected services as necessary and performed collection efforts on delinquent accounts.
Buc-ees, Fort Worth, Texas March 2016- January 2017
- Maintained facilities such as gasoline pumps, and warehouse.
- Monitored company facilities to confirm store was operating safely for the public.
- Provided excellent customer service to guarantee customer satisfaction.
Home Depot, Roanoke, Texas September 2013- March 2016
- Ensured safety guidelines, set by OSHA, were followed to ensure customer and employee safety.
- Reviewed and executed financial transactions.
- Exceeded customer expectations with quality of service to promote customer retention.
Education
Bachelor of Business Administration Graduated: August 2020
Business Management
West Texas A&M University Canyon, Texas
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