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Technical Support Engineer - Seattle, United States - Xoriant Corporation
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status
TITLE:- Technical Support Engineer
LOCATION Seattle, WA (Onsite)
DURATION 12+ Months
MODE OF INTERVIEW Onsite/Video
Rate only W2/Own incorporation C2C
JOB DESCRIPTION
Key job responsibilities
1) Modify, maintain and validate business related configurations (such as catalog, ordering, billing, notifications, tax, payments, accounting, finance) to satisfy business requirements.
2) Communicate with partner teams to ensure country specific configuration are in place and working.
3) Develop tools and automate manual operational tasks and easy maintenance of our services.
4) Read and understand complex application code and make code fixes to resolve support issues. Able to deliver software independently when needed.
5) Software deployment support in staging and production environments.
6) Build monitoring metrics dashboard, and report System health and Support status metrics.
Basic qualifications
4+ years of software development, or 4+ years of technical support experience
Experience scripting in modern program languages
Experience troubleshooting and debugging technical systems
Skills
AWS
Programming Languages
Software Development
Technical Support