Saad Siddiqui

AREA OF EXPERTISE
Program/Product Management | Strategic Planning | Talent Acquisition and Team Building | Team Leadership | E-Commerce Customer Experience Management | Cross Functional Stakeholder Management | Software/Product Lifecycle Management Building PaaS/SaaS Solutions| Vendor Management | Catalog/Taxonomy Management | Supply Chain Engineering 

CAREER HIGHLIGHTS 

● Conceived, developed and executed go-to-market plan for 

• Manufacturing Data Services Platform that will result in $8Bn in incremental revenue for Microsoft by 2025
• Storage by Amazon that will generate $458Mn in revenue by 2020 
• Groupon’s Vendor Management Portal that improved 85% Deal Lifecycle 
• Best Buy’s Marketplace that resulted in $5Bn of additional Sales in 2013 
• Staples End-to-end Customer Experience that resulted in 300 bps improvement in CSAT 

● Successfully developed Search Capabilities that resulted in $68Mn in additional revenue 

● Successfully managed content management solutions for Amazon, Office Depot and Staples worth $20 Million 

● Led Continuous Improvement quality drives at GfK Etilize that resulted in reducing customer complaints by 40%.

EXPERIENCE

Group Product Manager, Product – Supply Chain Microsoft Inc. (2018 – Present) 

● Responsible for developing supply chain tools and services needed for Microsoft's business across devices & datacenter 

● Conceived, designed and launched end-to-end Manufacturing Data Services platform for Cloud & Device Supply chain that: 

• Provide hands of the wheel solution for Microsoft Device and Cloud Supplier 
• Optimizes various supply chain operations and provide key insights to key stakeholders & trigger corrective actions 

Sr. Manager, Product Management – Retail Systems Amazon.com (2016 – 2018) 

● Conceived, designed and launched end-to-end Customer Support program for Amazon Retail Systems that: 

• Provides self-service solutions for our customers when and where needed, and 
• Optimizes CX by putting in place tools, resources and processes to exceed the customer’s expectations. 

● Responsible for defining product positioning as well as delivering a comprehensive and results-driven content 

● Led collaborative training for channel sales and partners globally through great visuals and engaging demos 

Sr. Program Manager – Global Search and Personalization Staples Development Lab (2014 – 2016) 

● Envisioned, Designed and developed a compelling user experience, optimizing user engagement for Staples brand 

● Reduced cart abandonment by 21% by developing capability that display real-time personalized offers to shoppers 

● Conduct technical competitive analysis and create competitive differentiation materials for the Product Marketing 

● Work with outside agencies to create the creative to engage audiences 

Sr. Program Manager - Groupon Inc (2012 – 2014) 

● Managed Groupon’s Worldwide Buying and Deal Automation program to increase automated buying processes and grow Groupon’s Goods business by 1,000% YoY 

● Develop, manage and drive the multi-channel Marketplace through account management and promotional strategies that increased online gross profit by 4% 

Global Program Director – Content Delivery GfK - Etilize (2004 – 2012) 

● Led cross-org teams to develop and execute content strategy programs for 400+ VARs (value added reseller) 

● Led pre-acquisition go-to-market channel strategy for SPEX Access (Content Management Platform)

• Agile Certified Practitioner (ACP) Project Management Institute in 2013
• Stanford Certified Product Manager (SCPM) Stanford Professional Development in 2009
• Program Management Professional (PgMP) Project Management Institute in 2008 
• MS – Engineering Management Portland State University in 2001