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    Product Support Engineer, - Seattle, United States - Amazon

    Amazon
    Amazon Seattle, United States

    6 days ago

    Amazon background
    Description

    Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.

    How do you get items to customers quickly, cost-effectively, andmost importantlysafely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that We are delivering to customers, and are excited for whats to come. Check out more information about Prime Air on the About Amazon blog ).

    If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.

    Come work on the Amazon Prime Air Team

    Prime Air is seeking an experienced Engineer within the Product Support Organization team to drive deployment of hardware and software functionality, investigate issues, and design ground support equipment to drive delivery on a critical program across several different disciplines. This role requires demonstrated troubleshooting capabilities, and ability to innovate in a constrained design space.

    Excellent communication skills are a must to build trust and drive alignment across both design and operations spaces. You will work with engineering, manufacturing, and operational functions across all Prime Air teams, to drive efficient delivery, and decompose ambiguous problems into straightforward solutions. The ideal candidate will have exceptional customer focus, problem solving skills, regulatory understanding, and the ability to convert lessons learned to requirement update requests. You will work hard, have fun, and of course, make history

    Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazons ability to apply for and obtain an export control license on your behalf.

    We are open to hiring candidates to work out of one of the following locations:

    Seattle, WA, USA

    Basic Qualifications

    2+ years of working in mechanical engineering or equivalent experience

    Experience with prototyping and implementation

    Experience in the design of complex mechanical products and equipment at volume

    Experience working on aerospace products / projects or other regulated field like healthcare or automotive

    Experience with troubleshooting and trend analysis

    Preferred Qualifications

    Bachelor's degree in mechanical engineering or equivalent

    Knowledge of SolidWorks simulation or Ansys Finite Element analysis tools

    Experience with MRB, nonconformance processes, and quality systems

    Experience with design or redesign of integrated systems

    Familiarity with regulatory agencies, and regulatory requirements

    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $93,900/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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