Matthew Almanza

20+ Years of In-depth experience in IT, Audiovisual, and diversified
community/team building. Innovation and people drive me

AV Services Support Engineer
Perkins Coie LLC (Robert Half Staffing)
May 2022 - Present
Visit various Perkins Coie locations and provide final approval for new room builds. Provide white-glove treatment for conference center attendees.  Subject matter expert for all virtual meeting platforms, including Webex,
Zoom, and Microsoft Teams. Liaison for Ops team and Unified Communications team.

IT Support Specialist 2
Microsoft (ATOS Technologies)
Sept 2019 - May 2022
IT/AV, executive support, and Video Production for Microsoft's Executive Briefing Center (EBC) and Industry Experience Center (IEC).
 

Network Operations Center Analyst 2
Microsoft (Covestic)
Feb 2017 - Sept 2019
Service Engineer providing 24/7 Tier 2 Support for the Xbox Live Service on an enterprise level.

Associate Producer
Q-Games Ltd. Sony Worldwide Studio
Mar 2015 - Mar 2016
Community Management, Public and Press Relations. Direct, produce and host live broadcasts on company twitch.tv channel.

Microsoft 2022 Azure Fundamentals
Extron 2021 Extron AV Associate Certification
Coursera 2020 Cloud Engineering with Google Cloud - Professional Certificate
University of Atlanta slated 2023 Bachelors of Science - Management of Information Systems
Disney University 1999 Certification - Guest Services & Hospitality