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Service Manager - Fremont, United States - RFC Wireless Inc
Description
Job DescriptionJob Description
Benefits:
Medical
401(k) matching
Competitive salary
Dental insurance
Paid time off
Vision insurance
Are you an experienced Service Manager? Have MOTOTRBO experience? Thrive on quickly troubleshooting and implementing creative solutions to technical problems.
RFC Wireless located in Fremont, CA, is growing.
We are looking for an experienced Service Manager to effectively schedule, manage, and support project and service work for repair two-way radio systems used throughout the San Francisco Bay Area, Greater Sacramento Area, and North America.
Experience with Mototrbo is a big plus.We design and implement private two-way radio solutions from global corporations to local businesses.
We own and operate Bay Area TrboTalk, a WAN, two-way radio carrier network to better serve San Francisco Bay Area clients.
Successful candidates will have experience managing a large hourly workforce at multiple locations, have experience with resource allocation, scheduling, and a problem-solving attitude.
Knowledge of dispatch consoles, repeaters, handheld and mobile radios, antenna systems, trunked systems, VOIP, multiplexers and combiners utilized by our clients which include the Top 10 global technology companies and many local institutions and businesses is a plus.
We thrive on providing outstanding customer service to all our clients.This position is located at our Fremont office.
Qualified candidates will have:
5+ years Service Manager or Supervisor experience (Military or commercial)
Experience with Mototrbo desirable
Strong understanding of office computer software (QBO, TSheets, Microsoft Office, Asana, Google Workspace)
Strong time management and scheduling skills, forecasting of available resources
Experience being responsible for asset management of company equipment
Experience managing an hourly workforce, providing encouragement and support, as well as timely and regular feedback to staff
Basic knowledge of DC voltage systems and hand tools
Able to climb ladders and work in elevated (high) workspaces
Able to lift up to 50 lbs. and perform related labor-intensive tasks
Willingness to work off-hours as necessary
Good written and verbal communication skills
Valid CA Drivers License and clean DMV record
Experience/Education:
AS in Electronic Technology, military training such as Electronics A school or equivalent work experience
2+ years experience with two-way communications (military or commercial)
2+ years experience managing hourly employees
Additional Compensation:
Bonuses
Medical/Dental/Vision
Retirement Plan
We are proud to be an equal opportunity employer.
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