Staff services Analyst - Sacramento, United States - State of California

Description

Job Description and Duties

TELEWORK IS CURRENTLY AVAILABLE, HOWEVER, STAFF MAY BE REQUIRED TO REPORT TO THEIR ASSIGNED HEADQUARTERS AS BUSINESS NEEDS ARISE.

Do you have a talent for research and performing efficiently in a fast-paced environment where completing the challenge is the reward? Do you have great analytical, interpersonal, and effective communication skills? Are you interested in fighting fraud and making a difference in the lives of EDD customers? If so, consider joining our team

The Criminal Intelligence Analyst will be a part of:

• A collaborative team that encompasses ethics, integrity, and stewardship.
• Work-groups that interface with internal and external partners.
• A positive work environment that is open to change that promotes creativity, innovative and critical thinking.
• An opportunity for individuals to utilize their transferable knowledge, skills, and background to grow within the Department.

The Employment Development Department's (EDD) Investigation Division (ID) within the Policy, Accountability and Compliance Branch investigates allegations and suspected violations of the California Unemployment Insurance Code and other laws and regulations pertaining to fraud or misconduct to protect the integrity of EDD's programs and resources.

Under the general supervision of the Staff Services Manager I, the Staff Services Analyst assesses and monitors the criminal activities committed against the Unemployment Insurance, Disability Insurance, and Tax programs.

Collects and disseminates criminal intelligence information for strategic and tactical purposes; creates charts, graphs and/or tables and provides a variety of technical assistance and analytical support to our sworn peace officers and Supervising Criminal Investigators.

The incumbent determines the viability of allegations after completing screening and preliminary analysis; creates briefings to both internal and external partners and management; may participate in work groups.

The Associate Governmental Program Analyst (AGPA), at the journey level, may conduct trainings to individuals or groups and may provide management assistance with On-the-job training.

May serve in a Lead capacity or as a Special Point of Contact for projects or work-groups.

Telework Option:
This position is headquartered in Sacramento and may be eligible for a hybrid telework schedule. The successful candidate must reside in California upon appointment. The EDD supports telework and recognizes that in-office attendance is required for some essential operational needs. Employees are expected to report to their assigned worksite with minimum notification if the need arises. All commute expenses are the responsibility of the employee including parking.

Employment information on the STD 678 MUST be complete with dates, duties, responsibilities, with contact names and phone numbers of supervisors.

Failure to submit a completed STD 678 will result in and incomplete package. Only the most qualified candidates will be invited to interview.

Position exists in downtown Sacramento.

You will find additional information about the job in the Duty Statement.

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship.

Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Standard work week:
Monday through Friday, 8:00 am to 5:00 pm. For business needs, staff report to the office and telework.

While working on-site, the incumbent works in a professional office environment, in a climate-controlled area which may fluctuate in temperature and is under artificial light.

The incumbent will be required to use a computer, mouse, and keyboard, and standard office equipment. Will be required to sit or stand for extended periods of time at a sit/stand computer workstation. The employee can self-moderate their activity.

Employee must be able to focus for long periods of time, multi-task, adapt to changes in priorities, and complete tasks or projects with short turn-around.

Occasional travel may be required.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• 
  STAFF SERVICES ANALYST
• 
  ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details


Job Code #:
JC-428756


Position #(s):

Working Title:
Criminal Intelligence Analyst


Classification:

STAFF SERVICES ANALYST
$3, $4,561.00 A

$3, $4,933.00 B

$4, $5,916.00 C


Shall Consider:

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5, $7,114.00 A

# of Positions:

1


Work Location:
Sacramento County


Telework:
Hybrid


Job Type:
Permanent, Full Time


Work Shift:
8:00 am - 5:00 pm


Work Week:
Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations.

For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State.

In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks.

Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.


Department Website:
Special Requirements

It is strongly encouraged to apply through your CalCareer Account at

Please only submit ONE application.

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/9/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).

SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.

Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Employment Development Department


Attn:
Job Control # 428756

Human Resource Services Division, MIC 54

PO Box 826880

Sacramento, CA

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Employment Development Department


Attn:
Job Control # 428756

EDD/Human Resource Services Division (6th floor solar)

722 Capitol Mall

Sacramento, CA 95814

08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application.

Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Degree and/or School Transcripts
• Other -References are required and must be included.

Please submit a list of at least four (4) professional and personal references with the State Application packet.

A cover letter is optional. It may be included with your application package, but it is not required.

• Statement of Qualifications -A Statement of Qualifications (SOQ) is Required.

Please see "Statement of Qualifications Requirements" section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Compliance, audits, investigations, or program monitoring.
• Use of various software programs (Microsoft, Zoom, SharePoint) including the ability to create charts, graphs, and other visual aids to summarize data.
• Performing complex policy analysis.
• Formulating procedures, policies and/or program alternatives.
• Strong organizational skills and ability to multitask.
• Ability to meet deadlines, and adjust to changing priorities in a cooperative manner.
• Ability to work on confidential and sensitive assignments.

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website,

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.


Department Website:

Hiring Unit Contact:
Aleysha Simmons

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.

You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer


California Relay Service:
TTY), Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.

The SOQ is a narrative discussion of how your education, training, experience, and skills qualify you for this position. The SOQ serves as documentation of each applicant's ability to present information clearly and concisely in writing. Applications received without an SOQ will not be considered and will be excluded from the hiring process.

The SOQ instructions are below.


PLEASE NOTE
Resumes, cover letters, and other materials WILL NOT be evaluated or considered as response to the SOQ.


DISCLAIMER

Inability to submit a SOQ or follow instructions as required, will result in being screened out from the selection process.

SOQ INSTRUCTIONS

The SOQ must address the following:

• Be typed in 11-point Arial font.
• Single-spaced and NOT to exceed two pages in length.
• Must have applicant's full first and last name in the upper left-hand corner.
• Statements listed below in the Criteria.
• Should be numbered in the same order as listed below.

CRITERIA
For both Staff Service Analyst and Associate Governmental Program Analyst applicants, address the following statements in your SOQ and include specific examples of your background, experience, education, and/or training:

• In this position, you will handle confidential information. Data security awareness is vitally important. Please provide your understanding of what data security is and the steps a person might take to achieve good data security for handling sensitive and confidential information.
• What do you see as current or upcoming threats or vulnerabilities that businesses and government entities face with current and future technology advancements?

Background Investigation Requirement

The position(s) may require an applicant to pass a background investigation.

However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.

The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department.

The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).

The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies.

Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."


ADDITIONAL DEPARTMENT INFORMATION:
The Employment Development Department may require a new probation in accordance with applicable probationary period rules.

Click on the link to complete the

Employment Development Department Recruitment Survey:
EDD Recruitment Survey

Merit System Principles

Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place.

Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.