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    Client Sales Manager - Remote, United States - Zillow

    Zillow
    Zillow Remote, United States

    1 week ago

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    Description
    About the team


    At New Construction, our mission is to improve the shopping experience for buyers, enabling builders to market their homes with a greater return on investment.

    The Enterprise Team is a dynamic group responsible for driving engagement, retention, and partner success with the industry's largest New Construction homebuilders, our Top 50 Accounts.

    We provide media recommendations with a goal of increasing builder client discoverability and value.

    With an emphasis on a consultative and collaborative culture, our team is key to driving the overall success of the New Construction business as Zillow.


    Characterized by hard work, strategic focus, and exceptional execution, the Enterprise Team prides itself on providing an exceptional client experience.

    Our platform partners with the greatest number of New Construction home buyers in the country.

    We've achieved that by building a fun and passionate work environment, where teamwork and individual contributions go hand in hand.


    Join our high-energy and innovative team and play a pivotal role in shaping the future of the New Construction industry.

    As part of our team, you'll have the opportunity to work alongside industry leaders, tackle dynamic challenges, and make a significant impact in the world of New Construction.

    About the role


    The New Construction team is expanding and we are looking for a highly motivated self-starter who thrives in a fast-paced sales environment.

    Client Sales Managers guide our top New Construction Home Builders to success using Zillow Group's Promoted Communities and Boost platforms.

    Through motivation, education and engagement, the Client Sales Manager helps our largest clients achieve their advertising and brand awareness goals with Zillow Group.

    This position is a key revenue driver for Zillow New Construction, tasked with completing an aggressive sales strategy with a compensation plan that rewards performance.

    The ideal candidate is strongly motivated by providing exceptional customer service with a growth mindset.

    The Client Sales Manager responsibilities are:
    Cultivate and manage relationships with homebuilders in partnership with a Senior Client Sales Manager and Client Experience Manager.

    Work a book of business consisting of top spending and highly engaged clients, ensuring strong relationships and exceptional service delivery.

    Take ownership of contract renewals and work diligently to meet and exceed assigned sales quotas, driving revenue growth and achieving individual and team success.

    Nurture divisional relationships through regular communication, in-market visits, and fostering strong partnerships.

    Serve as an expert and point of contact for divisional and regional inquiries, providing insights, support, and collaboration to drive strategic growth.

    Contribute to reporting, forecasting, and analysis efforts to provide accurate and comprehensive insights.

    Prepare and pull reports for scheduled and ad-hoc calls, ensuring timely and relevant information is available for discussion and decision-making.

    Collaborate with the team to deliver high-quality Quarterly Business Reviews (QBR) by providing valuable inputs and insights on divisional performance.

    Stay updated on industry trends and market developments to provide relevant and up-to-date information to divisional teams.

    What does success look like?

    Within 30 days, you will be familiar with the New Construction organizational structure, meet its leaders, and build working relationships with other sellers and peers on other teams.

    You'll primarily be observing, learning, and completing our Zillow University & NewCon Onboarding.

    Within 90 days you will be familiar with our core product offerings, monetization strategies, and the sales goals for the accounts in your book of business.

    You'll have established ways of working and collaboration in your pod and have begun forming relationships with your Builder Stakeholders.

    Within 6 months you will be fully ramped onto the role and already deepening your relationships with our top partners at the divisional level.

    You will have established a reporting and product education cadence in partnership with your team and will have identified areas of opportunities to grow investment in Zillow products from your book.

    In 12 months you will be an authority on your book of business, knowing your builders priorities, roadblocks, and preferred ways of partnership.

    You will consistently meet/surpass quarterly quota attainment sales goals. You will be hyper focused on rapid revenue growth.

    This role has been categorized as a Remote position.

    "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company.

    U.S. employees may live in any of the 50 United States, with limited exceptions.


    In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $73, $116,900.00 Annually.

    This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.


    In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.

    Actual amounts will vary depending on experience, performance and location.
    Who you are

    Bachelor's degree in a relevant field or equivalent work experience
    Minimum/combined 5+ years in Sales Role and/or Account Management required
    Ability to handle complex sales process that may include multiple decision makers and influencers while managing competing deadlines and priorities
    Ability and willingness to travel at a minimum 15% of the month.
    Self-starter with a positive attitude and excellent written and verbal communication skills
    Proficiency in utilizing MS Office and tools such as Highspot, Outreach, Gong, Salesforce CRM for organization


    Preferred Qualifications:
    Experience in managing a book of business of $500K+ in monthly recurring revenue
    Experience in the real estate industry or with property management solutions.
    Familiarity with Zillow's product offerings and advertising solutions
    Experience with data analysis and visualization tools, such as Domo, Excel or Tableau

    Transferrable skills

    Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. Do you have transferable skills or related experiences? We encourage you to app

    Get to know us

    Zillow is reimagining real estate to make home a reality for more and more people.


    As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences.

    Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move.

    The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

    Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and

    world-class benefits

    .


    These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off.


    We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life.

    But don't just take our word for it. Read recent reviews on

    Glassdoor

    and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME

    100 Most Influential Companies

    list.

    Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees.

    We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

    If you have a disability or special need that requires accommodation, please contact your recruiter directly.


    Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions.

    If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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