Cleanroom Sales Manager - Remote, United States - Owens & Minor, Inc.

    Owens & Minor, Inc.
    Owens & Minor, Inc. Remote, United States

    Found in: Talent US C2 - 2 weeks ago

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    Full time
    Description

    At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

    Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

    Owens & Minor teammate benefits include:

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after 30 days of employment
  • Employee stock purchase plan
  • Tuition reimbursement
  • Development opportunities to grow your career with a global company
  • As the leader overseeing team management and sales activities focused on Owens & Minor (O&M) proprietary products within the Controlled Environment (CE) in the United States, this role is instrumental in driving growth and success within our strategic markets. The Sales Specialists reporting to this role are responsible for marketing and selling CE products within specific geographic regions. The position encompasses directing resources, overseeing current sales and pipeline management, handling account management and development, and managing key customer account activities. Collaboration with Regional Directors & internal stakeholders is crucial to drive results among end-users. The scope of this position covers CE business at customer sites within an approximate current territory revenue range of $0 to $15 million, with the potential for additional opportunities exceeding $200 million.

    Duties/Responsibilities:

    Territory Customer Relationship Management:

  • Identifying key account decision-making structures and developing corporate and executive relationships.
  • Coordinating needs and opportunity assessments across accounts.
  • Driving regular communications with key decision-makers, measuring customer satisfaction, and developing strategies for improvement.
  • Providing comprehensive account support and conducting comprehensive customer Quarterly Business Reviews (QBRs).
  • New Business Development:

  • Developing gain share strategies and execution plans for the territory.
  • Identifying resource needs, sales targets, profitability goals, and action plans necessary for driving new business.
  • Overseeing account business development in CRM software (Salesforce) and communicating business development plans and progress with Sales leadership.
  • Contract Compliance and RFP Process:

  • Ensuring contract compliance for assigned accounts, including pricing approvals and liaison between product management.
  • Driving the Request for Proposal (RFP) process, developing pre-RFP and renewal positioning and strategy, and managing full RFP/contracting responsibility.
  • Market Relationship Development:

  • Developing key relationships with distributor partners and conducting business reviews per quarterly/customer requirements.
  • Researching and cultivating new relationships to enhance market growth.
  • Leadership:

  • Coaching, mentoring, and providing regular performance feedback to assigned sales teammates.
  • Providing oversight and direction to a team of sales representatives, fostering teamwork and unity, and modeling effective use of Customer Relationship Management (CRM) tools and marketing strategies.
  • Education & Experience:

  • Bachelor's Degree
  • 13 or more years of relevant experience in Business-to-Business Sales, Account Management, Clean Room Supply Chain, Healthcare Products, or related industry experience.
  • Strong history of building relationships in the Clean Room customers: both with end users and distribution partners
  • Extensive knowledge of distribution for Clean room customers. Ie Pharmaceutical, Biotechnology, Medical Device, Semi-Conductor Manufacturing, Advanced Manufacturing- Aerospace, Electronic Vehicles, Solar, Wind Mfg etc
  • 6 or more years of diversified sales management leadership experience.
  • Knowledge, Skills, & Abilities:

  • Very strong understanding of Clean Room needs & system operations and/or the distribution industry and how warehouse/delivery operations function in the Clean Room industry.
  • Demonstrated functional knowledge of Clean Room Industry (Pharmaceutical, Biotechnology, Medical Device, Semi-Conductor Manufacturing, Advanced Manufacturing- Aerospace, Electronic Vehicles, Solar, Wind Mfg.)
  • Demonstrated understanding of advanced selling techniques, including strategic selling, team selling and consultative/conceptual selling and sales performance metrics
  • Deep knowledge and understanding of CRM software and Account Management software systems (Salesforce)
  • General understanding of MS Office (particularly MS Excel)
  • Very strong financial management skills specifically in pricing, forecasting, and developing cost justifications for product or service solutions.
  • Demonstrated ability to profitably manage a portfolio of customer accounts as well as to significantly grow sales.
  • Ability to create successful sales strategies for products, solutions and service offerings.
  • Very strong leadership and people management skills with an ability to direct, coach and mentor all levels of teammates.
  • Ability to deliver effective presentations to internal and external customers.
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
  • Excellent negotiation skills with an ability to influence most senior levels in an organization.
  • Demonstrated ability to use critical-thinking, problem-solving, quick alternatives identification and effective decision-making skills in driving toward collective, successful customer solutions.
  • Excellent project management, organizational and planning skills
  • Ability to handle multiple tasks simultaneously under pressured deadlines.
  • This role involves working from a home office and extensive travel requirements ranging from 35% to 75% depending upon territory geography and business potential.

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