DORIANT KAMSU

am an American citizen who has a big passion for hospitality. I speak English, French . My leadership skills and management experience allow me to identify issues  asses  discuss  and provide an efficient action plan specific, timely and realistic. I’ve been bringing team members to next level by coaching, teaching and strong enforcement of accountability.

Goal: To aggressively prospect, maximize sales, provide exemplary customer service and squash the competition
6 years of experience market sale support Specialist & Account Acquisition for IT business, Food service industry employers and Outdoor Power Equipment.
◆ Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings.
Key Accomplishments:
High-level computer skills including Siebel. Sale force, REX, CRM, Excel, Word and outlook etc.. • 4 years’ experiences in Bilingual French business operation specialist both face to face and phone based • Strong business development capabilities with European experience and French Canadian • Experience developing sales and marketing collateral
• Managed a high-volume workload within a deadline-driven environment. Resolved an average of 80 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).
• Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations. 

EXECUTIVE SUMMARY Multi-faceted experience with executive management of organizations; particular strengths include: • Developing and implementing innovative programs and products and services. • Working with constituent groups including boards, committees, volunteers, and external audiences. • Building and retaining exceptional staffs and creating excellent work environments. • Overseeing and coordinating all aspects of budgeting and financial management. • Leading organizations and departments through periods of substantial growth and transition.
Mentors Directs programs helping schools across charlotte NC plan, and assign mentors to underserved populations through a community engagement model.
Programs • Brought in to coalesce a set of programs encompassing trainings, publications, technical assistance, and information resources to scale workshop model of community-centered engagement from a one-to-one, highly prescribed method to one-to-many and many-to-many self-directed approaches

Equivalence of Bachelor degree: Computer science at university Institute of Technologies IUT
Certification: Records Management
Certification: Business Objectives
Certification: Discover Supply chain management
Certification social media & responsibility Training
Business Management Career Academy of Learning,
Certification: Computer Applications Information Technology
Studies included courses in Computer Online Support
Call Center Training, Customer Relations & Operation support