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    Front Office Coordinator - Dallas, United States - US Oncology Network-wide Career Opportunities

    US Oncology Network-wide Career Opportunities
    US Oncology Network-wide Career Opportunities Dallas, United States

    19 hours ago

    Default job background
    Description
    Overview

    Texas Colon & Rectal Specialists

    is looking for a

    Front Desk Coordinator

    to join our team This position will work and support our

    Dallas, TX

    location.
    Texas Colon & Rectal Specialists

    is a specialty surgical division within

    Texas Oncology

    that is committed to

    providing

    leading-edge treatments for colon and rectal diseases and disorders. We areone of the largest colorectal care specialist groups in the United States. We are committed to growing our mission to provide

    our patients

    with the most advanced, compassionate colorectal healthcare. Being a large group simply means we can offer more convenience to our patients.

    Texas Colon & Rectal Specialist (TCRS) is here to provide our patients with leading-edge treatment for anal abscesses, fistulas, fissures, colon cancer, hemorrhoids, and ostomy care.

    What does a Front Desk Coordinator do?

    Responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and procedures.

    Responsibilities


    The essential duties and responsibilities:
    Coordinates all front office work and patient flow activities.
    Answer telephone calls, re-direct calls as

    appropriate

    , and

    assist

    callers with questions or concerns.
    Maintain

    accurate

    , real-time, physician/clinic schedules ensuring that patients are scheduled properly.
    Enter patient insurance and demographic information, including any new/updated information into the patient accounting system.
    Ensure historical medical record is scanned into EMR, for established patients.
    Review patient balances, and insurance coverage levels to

    determine

    patient

    financial responsibility

    , including co-insurance rates for in-office procedures.
    Perform all check-out tasks including scheduling patients for follow-up

    appointments, and

    printing educational material and patient visit summaries as

    requested

    .
    Balance receipts daily and reconciles daily work.
    Create office-based claims
    Confirm referrals are current and in the chart
    Assist

    in retrieving in office procedure precertification's
    Maintain the Workflow dashboard which includes missing slips & no shows

    Qualifications

    The ideal candidate for the Front Desk Coordinator will have the following minimum qualifications:
    Knowledge of patient registration and insurance verification procedures.
    Knowledge of medical terminology.
    Knowledge of grammar, spelling, and punctuation to type patient information.
    Skill

    in

    operating

    a computer, copy machine, fax machine,

    scanner

    and multi-line telephone.
    Skill in multi-tasking and preparedness to cover other front office and clinic

    functions

    as necessary.
    Ability to speak clearly,

    concisely

    and compassionately.
    Ability to read, understand and follow oral and written instruction.
    Ability to

    establish

    and maintain effective working relationships with patients, employees, and the public

    Physical Demands:


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs

    . Requires

    corrected vision and hearing to normal range.

    WORK ENVIRONMENT:


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical

    preparations

    and other conditions common to an oncology/hematology clinic environment may occur.

    #J-18808-Ljbffr
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