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    Veterinary Office Coordinator - Dallas, United States - Readivet

    Readivet
    Readivet Dallas, United States

    1 day ago

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    Description

    Job Description

    Job Description

    ReadiVet Offers Career Advancement, A Deeper Level of Client Relations, Competitive Compensation, and Better Work Schedules

    ReadiVet seeks a Veterinary Office Coordinator to support client relations and day-to-day office management for its Dallas clinic. This position is ideal for someone who loves interacting with pet owners and has previous experience working in a veterinary practice.

    Whether you're a few years into your veterinary career or you're a seasoned veterinary technician who wants to continue serving clients but find a better pace, this office-based job is a great next step. We offer set schedules, with no nights or weekends.

    By joining ReadiVet, you are part of a team changing how veterinary medicine is delivered by trading the waiting room for the pet owner's living room. Come work with a team of collaborative colleagues, taking the stress out of veterinary care for pets and their owners.

    Responsibilities include:

    Client Interaction:

    • Answering the door to greet clients warmly and assisting with sample drop offs, medication pick up, appointment scheduling, and general inquiries.
    • Handling front-office coordination for clinic, which is used as base for veterinary team and appointments for surgeries, dental cleanings and x-rays.
    • Educate clients on preventive care, medication administration, and post-treatment instructions under the guidance of veterinarians.
    • Participate in continuous improvement initiatives to enhance the quality of client services and patient care.
    • Answering office phone calls and text messages
    • Educating clients on pricing and procedures, mobile vet process
    • Sending/responding to emails
    • Efficiently communicating appointment details to veterinarians and technicians

    Team Support:

    • Filling prescription requests and facilitating payment with shipping/pick-up. Including all external prescriptions (i.e., online, local, and compounding pharmacies)
    • Supporting management in tasks

    Requirements

    • 1-3+ years of experience in the veterinary field
    • 1+ year(s) of experience as a veterinary/medical receptionist in a multiple-doctor practice
    • Veterinary assistant/technician experience preferred, with the ability to fill in for technicians as needed
    • Experience using veterinary practice management and/or scheduling applications (computer programs)
    • Ability to manage logistics and communicate effectively with teammates
    • Superb phone etiquette and text messaging skills
    • A team player, self-motivated and reliable
    • Passionate about serving pets and pet owners

    Job Skills

    • Professional and engaging phone etiquette and text messaging skills
    • Ability to work in a fast-paced environment
    • Detailed oriented
    • Ability to multitask

    Benefits

    • Competitive pay commensurate with experience
    • Quarterly performance bonuses
    • Paid holidays and vacation days
    • Health, Dental, and Vision Insurance
    • Health Savings Account (HSA)
    • 401k Retirement Plan
    • Long-term and Short-term disability insurance (100% employer-paid)
    • Life insurance (100% employer paid)
    • CE allowance for licensed technicians
    • Discounted pet care for your personal pets
    • Monogrammed uniforms (100% employer paid)
    • Monthly cell phone stipend
    • Valid driver's license

    ReadiVet is a tobacco and vape-free workplace.

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