- Provides outstanding, proactive Customer Service to internal and external clients
- Answer phones and directs calls as necessary
- Manage catering
- Deliver, refresh, and remove food items accordingly
- Interface with administrative team, possibly executives, to understand requirements for meeting room space and with on-site facility team to implement
- Meeting Set Up/Clean Up
- Ensure proper purchase and payment, billing, and coding for internal catering services
- Reset conference rooms daily, as necessary
- Ensure a clean, tidy reception/café area
- Inventory, order and restock café/coffee stations
- Monitor the conference room scheduler
- Provide excellent customer service at the Reception Desk
- Support internal events (all-staff meetings, open houses, tours, social and learning)
- Provide administrative support or assistance to Administrative Staff or other personnel as needed
- Seeks to continuously improve processes, systems, and customer service
- Experience working in front end hospitality and/or large professional services office environment is highly desirable
- 3+ years professional experience
- Must be computer literate and proficient in Microsoft Word, Excel, and PowerPoint
- Must have excellent organizational, verbal and written communication skills
- Ability to be a dependable team player
- Ability to multi-task in a high paced environment
- Ability to step in to assist beyond general responsibilities
- Ability to take initiative and be proactive vs. reactive
- Ability to lift 20+ lbs
- Ability to be on feet majority of the day
- Ability to anticipate needs before they arise
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Office Facilities Coordinator - Dallas, United States - Gensler
Description
Your RoleThe Office Services Coordinator is a member of the Facilities Team and is responsible for maintaining the aesthetic appearance and cleanliness of a high-end office environment, provide administrative and clerical support, and provide a hospitable environment for clients and employees alike. We are seeking someone who is highly motivated, hospitality focused, an effective decision maker, and able to balance working independently and being a team player. This person will be an important part of our team, taking ownership of key areas of our office, supplies, events coordination assistance, and facilities assistance.
What You Will Do
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to "Well-being Awareness Week," our offices reflect our people's diverse interests.
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.
As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.