- Maintain and update employee records and benefits files.
- Manage general inquiries and complaints via online ticketing system.
- Coordinate daily benefits processing, including enrollments, terminations, and claims.
- Advise and inform employees of the details of the company's benefit programs.
- Utilize HRIS system and various tools to manage cases and resolve issues.
- Ability to take initiative and act proactively
- Strong administration and documentation skills
- Assist with the processing of National Medical Support Notice inquires and enrollments.
- Assist with the processing of dependent verification documents
- Assist with various audits of benefits data and special projects as necessary.
- Assist with weekly and monthly invoicing payment process.
- Effective communication and interpersonal skills.
- Strong analytical and problem-solving skills capabilities.
- Attention to detail and be a team team.
- Resolve benefit-related issues and respond to queries and requests in a timely manner.
- Evaluate the efficiency and value of current benefit programs and make recommendations for improvement.
- Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner.
- Bachelor's degree in human resources, business, finance, or a related field.
- 2 years of experience as a benefits administrator or in a similar role.
- Knowledge of HRIS and HR processes, and an understanding of the downstream impact of transactions to benefits, pay and other areas.
- Experience with Oracle preferred
- Microsoft Office and application skills with emphasis in Excel knowledge
- Knowledge of benefit plans and compliance requirements
- Ability to take initiative and act proactively
- Strong administration and documentation skills
- Be a team player.
- Effective communication and interpersonal skills.
- Strong analytical and problem-solving skills capabilities.
- Attention to detail.
- Ability to handle confidential information in a professional manner
- Ability to work in a fast paced and demanding environment with flexibility to quickly adapt to change
- 401k Matching
- Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
- Paid Time Off & Paid Holidays
- Long & Short-Term Disability
- Identity Theft Plans
- Retirement & Pension Plans
- Employee Assistance Program
- Employee Referral Program
- Tuition Reimbursement Programs
- Advancement & Professional Growth opportunities
- Parental Leave
- & More
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Benefits Administrator - San Francisco, United States - KP Recruiting Group
Description
Job DescriptionKP Recruiting Group is a consulting firm that provides leadership and exceptional talent to some of the world's leading companies. Headquartered in the Midwest, KP Recruiting Group has successfully completed countless engagements across the United States. We represent clients in all industries and all sizes. Our mission is to provide exceptional client and candidate experiences in order to get the best possible results. On behalf of our client, we are excited to present the following confidential role. We look forward to hearing from you and discussing the opportunity
**Our client offers a hybrid work schedule with 2-3 days a week in office.
The Role:
Our client is seeking a Benefits Administrator to join their dynamic, collaborative team. A designated Benefits Administrator provides Associate Benefits support by partnering with internal business partners to meet or exceed workflow standards with a strong focus on data integrity, analytics, and staff satisfaction. Proactively and reactively address employee concerns and issues with a high degree of professionalism and a customer service orientation.
Responsibilities: