Jobs
>
Phoenix

    Absence Management Specialist- Hybrid Position - Phoenix, United States - Reliance Standard

    Reliance Standard
    Reliance Standard Phoenix, United States

    1 week ago

    Default job background
    Description
    Job Responsibilities and Requirements

    **Hybrid Position- 2 days in the office, 3 days remote.**

    Position Summary
    Are you looking for a new career ? Do you love helping people ? Do you love working in a fast-paced, exciting environment , where you'll also get to learn an industry that is hugely important to our everyday lives? If you answered yes to these questions, you are in luck Matrix is one of the top TPA firms in the country and is growing

    What is a TPA firm, you ask? ~ Third Party Administrators work on behalf of other organizations when they have a lot of employees or details to manage. In our world, we help other employers manage their Disability Claims when an employee gets sick, injured, has a baby, needs a surgery, or something similar that will require them to be out of work for a while. You can imagine this time in someone's life can either be really terrifying or really exciting Either way - it's usually not something they're experts at - and that's where you come in: to walk them through the process of handling their care, and returning to work.

    For YOU as someone new to the claims world, we offer a full comprehensive 8-week training program that will prepare you for everything you will need to be successful in this role. The details of the day to day are in the description below, read through them, and then apply and talk to one of our friendly recruiters. We will walk you through the process, much like you will do for our customers

    Position Overview:

    The Claims Examiner will act as a liaison between client, employee and healthcare provider. In this position, you are responsible for applying appropriate claims management by providing reliable and responsive service to claimants and clients.

    Duties and Responsibilities:

    • Investigates claim issues providing resolution within departmental and regulatory guidelines.

    • Interprets and administers contract provisions: eligibility and duration.

    • Accurately codes all system fields with correct financial, diagnosis and duration information.

    • Coordinates with other departments to ensure appropriate claims transition or facilitates timely return to work.

    • Document claim updates in the claim database ensuring accuracy.

    • Maintaining departmental and policyholder expectations.

    • Adheres to compliance, departmental procedures, and Unfair Claims Practice regulations.

    • Actively contributes to, and maintains, customer service, quality and performance objectives.

    • Proactively engages in departmental trainings to remain current with all claim management practices.

    • Responsible for managing Performance Guarantees for assigned clients, and meet targeted metrics.

    • Responsible and accountable for maintaining and protecting personal, confidential claimant health information. Must maintain a high level of confidentiality and abide by HIPPA rules and regulations.

    • Other responsibilities may be assigned as needed.

    Essential Job Requirements:

    • Strong communication skills both written and verbal. Willingness to communicate regularly with claimants, clients, and intercompany colleagues across the organization as needed.

    • Desire to work in a fast-paced, energetic environment, in a customer-facing role.

    • Ability to act with empathy and care in all interactions on a daily basis.
    • Demonstrated proficiency in using a personal computer for routine tasks such as email (Outlook), reports (Excel), and general aptitude to learn proprietary disability software platforms.

    • Ability to synthesize and analyze data and information.

    • Ability to complete assigned tasks and projects in a timely manner, adhering to deadlines.

    • Must maintain prompt and consistent, predictable attendance, with ability to work assigned daytime shifts 5 days per week. Ability to work overtime as business demands.

    • Ability to interact with employees of all levels and clients in an appropriate manner.

    • Ability to concentrate and remain focused on tasks throughout the day and think strategically.

    Ability to review and analyze data and information

    Ability to complete, or oversee the completion of, assigned tasks/projects in a timely manner
    • #LI-Hybrid
    Work location may be flexible if approved by the Company.

    What We Offer

    At Reliance Matrix, we believe that creating a more diverse, equitable and inclusive culture allows us to realize more of our potential. And we can't do this without our most important asset-you.

    That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.

    Our Benefits:
    • An annual performance bonus for all team members
    • Generous 401(k) company match that is immediately vested
    • A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
    • Multiple options for dental and vision coverage
    • Company provided Life & Disability Insurance to ensure financial protection when you need it most
    • Family friendly benefits including Paid Parental Leave & Adoption Assistance
    • Hybrid work arrangements for eligible roles
    • Tuition Reimbursement and Continuing Professional Education
    • Paid Time Off, volunteer days, community partnerships, and Employee Assistance Program
    • Ability to connect with colleagues around the country through our Employee Resource Group program and our Diversity Equity & Inclusion Council
    Our Values:
    • Integrity
    • Empowerment
    • Compassion
    • Collaboration
    • Fun
    EEO Statement

    Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.

    #LI-Hybrid #LI-SV1
  • Infinite Computing Systems

    Customer Service Representative

    1 week ago

    Infinite Computing Systems Phoenix, United States

    We have an immediate opening for the position of **Customer service representative **with **State of Arizona**. · Kindly find the details below. · **Job Title: Customer service representative** · **Job ID: #1229** · **Client: State of Arizona - AZDOR** · **Location: 1600 W Monroe ...

  • Seaview Insurance Company

    Bodily Injury Claims Representative

    1 week ago

    Seaview Insurance Company Phoenix, United States

    **Seaview Insurance Company **is a non-standard auto insurance carrier in the state of CA. **Our Phoenix, AZ claims office **is currently hiring experienced Auto Bodily Injury Claims Representative positions to handle California claims - _**Applicants must reside in greater Phoen ...

  • W.L. Gore & Associates

    HR Business Partner

    3 days ago

    W.L. Gore & Associates Phoenix, United States

    **About the Role**: We are looking for an HR Business Partner to join our team within the Medical Products Division. In this role, you will provide strategic consultation and thought leadership to executive leaders and their teams to forecast, identify, build and implement proact ...

  • PetSmart

    Demand Planner

    4 days ago

    PetSmart Phoenix, United States

    **About the Team** · Our **Merchandise Planning and Allocation (MP&A) teams** are the driving forces behind making the organization's product visions available to our consumers through calculated and strategic measures. Your involvement in sales and margin forecasts, promotional ...

  • W.L. Gore & Associates

    Customer Service Associate

    6 days ago

    W.L. Gore & Associates Phoenix, United States

    **About the Role**: The Medical Products Division is looking for a part-time Customer Service Associate to join our Customer Service team. In this role, you will provide superior service and solutions to our customers by supporting our medical devices that improve the lives of pa ...

  • W.L. Gore & Associates

    Customer Service Associate

    1 week ago

    W.L. Gore & Associates Phoenix, United States

    **About the Role**: · The Medical Products Division is looking for a Customer Service Associate to join our Field Sales Associate Customer Service team. In this role, you will provide superior service and solutions to our internal customers by supporting our medical devices that ...

  • PetSmart

    Production Analyst

    4 days ago

    PetSmart Phoenix, United States

    **About the Team** · Our **Merchandise Planning and Allocation (MP&A) teams** are the driving forces behind making the organization's product visions available to our consumers through calculated and strategic measures. Your involvement in sales and margin forecasts, promotional ...

  • Collins Aerospace

    Cost Accountant

    1 day ago

    Collins Aerospace Phoenix, United States

    **Date Posted**: · **Country**: · United States of America · **Location**: · HAZ01: Interiors (Evac Sys)-Phoenix 3414 S 5th Street, Phoenix, AZ, 85040 USA · **Position Role Type**: · Hybrid · **This position is a hybrid role in** **Phoenix, AZ**.** Current expectations would be t ...

  • PetSmart

    Promotions Analyst

    1 week ago

    PetSmart Phoenix, United States

    **About the Team** · It's no surprise people are passionate about the health and happiness of their pet and our **Merchandising (buying)** team is no different. When it comes to the products and solutions in our stores, our incredible teams of merchandising associates have everyt ...

  • Institute for Justice

    Experienced Paralegal

    1 week ago

    Institute for Justice Phoenix, United States

    The Institute for Justice, the National Law Firm for Liberty, seeks a talented, highly organized, and energetic person to assist attorneys in its Phoenix, AZ office. IJ's paralegals gain real litigation experience with meaningful responsibility in cases that have immediate real-w ...

  • S.M.A.R.T.

    Software Support Specialist

    4 days ago

    S.M.A.R.T. Phoenix, United States

    The company (SMART) specializes in management software as a service (SaaS). For over 35 years, SMART has been a leader in the education industry delivering cost efficient solutions. Saving the customer's time and increasing productivity through the implementation of our technolog ...

  • Chicanos Por La Causa

    HR Coordinator

    1 day ago

    Chicanos Por La Causa Phoenix, United States

    This position is a hybrid position - some office, some remote. · *** · The HR Coordinator (HRC) role under the direction of the HR Advisor, will assist in the coordination of administrative support for the HR Department. They will perform tasks and duties that support the overall ...

  • PetSmart

    Category Marketing Manager

    5 days ago

    PetSmart Phoenix, United States

    **About the Team** · The **Customer Experience (Marketing) team** works to showcase our brand through the lens of expertise and love. They work to provide a personalized experience for our consumers backed by best-in-class, data-driven marketing capabilities. The Customer Experie ...

  • PetSmart

    Data Integrity Specialist

    1 week ago

    PetSmart Phoenix, United States

    **About the Team** · It's no surprise people are passionate about the health and happiness of their pet and our **Merchandising (buying)** team is no different. When it comes to the products and solutions in our stores, our incredible teams of merchandising associates have everyt ...

  • S.M.A.R.T.

    Software Support Specialist

    3 days ago

    S.M.A.R.T. Phoenix, United States

    **Job description** · The company (SMART) specializes in management software as a service (SaaS). For over 35 years, SMART has been a leader in the education industry delivering cost efficient solutions. Saving the customer's time and increasing productivity through the implement ...

  • PetSmart

    Site Merchandiser

    1 day ago

    PetSmart Phoenix, United States

    **About the Team** · **About the Location** · **Hybrid Position**: · This position may be considered Hybrid based on PetSmart's FlexSmart policy and business needs. A Hybrid work arrangement is considered to be a blend of onsite and remote work activity. Associates with a Hybrid ...

  • USA Compression

    Transportation Associate Attorney

    1 week ago

    USA Compression Phoenix, United States

    Job Locations US-AZ-Phoenix · - ID · - Category- Attorney- Position Type- Regular Full-Time**Overview **:The attorneys of Lewis Brisbois' Transportation Practice are extensively involved in the defense of the trucking industry, representing freight carriers, transportation broke ...

  • SparkleWave

    Medical Scribe

    6 days ago

    SparkleWave Phoenix, United States

    Job Summary: · We are seeking a detail-oriented Medical Scribe to join our healthcare team. The Medical Scribe will assist healthcare providers with accurately documenting patient interactions, medical histories, and procedures. · **Duties**: · - Transcribe: Transcribe medical re ...

  • USA SHOWERS

    Customer Care Specialist

    3 days ago

    USA SHOWERS Phoenix, United States

    Job Overview: · We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a Customer Care Specialist, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a f ...

  • R1 Facility Services

    Sales Account Executive

    1 week ago

    R1 Facility Services Phoenix, United States

    Overview · R1FS is a new company founded in 2019, experiencing hyper growth in a strong industry. Our main service offering is Annual Fire & Life Safety Dryer Vent Cleanings + Inspections for apartment complexes. We also offer gutter cleaning and chimney inspections/sweeps. We've ...