- Create and execute an OCM strategy and plans to prepare, equip, and support people to successfully adopt change in order to drive business outcomes and employee experience.
- Lead and facilitate project discovery to identify who impacted stakeholders are and how the change will impact them, as well as identify any areas of potential resistance.
- Create actionable deliverables for core components of the OCM strategy, including communications plan, sponsor plan, people manager plan, and training plan.
- Conduct training needs analysis to ensure all impacted stakeholder groups are prepared for go-live and beyond.
- Be responsible for leading key OCM activities to support change planning, managing and sustainment of outcomes.
- Design and conduct readiness assessments, evaluate results, and present findings in a logical and easy to understand manner to stakeholders across all levels.
- Build knowledge, relationships, and credibility quickly within the project team and business.
- Serve in an advisory capacity for junior OCM project team members.
- Coach and guide executive sponsor throughout each stage of the project.
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Lead Organizational Change Manager - Boise, United States - Idaho State Job Bank
Description
Lead Organizational Change Manager at Concentrix in Boise, Idaho,United States Job Description Job Title:
Lead Organizational Change Manager Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance.
We partner with ambitious, progressive companies from around the world to future-proof their business and stay ahead of the competition and customer expectations.
Concentrix Catalyst is actively looking for a Lead Organizational Change Manager, who will be responsible for leading end-to-end Organizational Change Management (OCM) for a technology platform implementation within a large, complex organization.
We are looking for a strong change leader who can drive the entire OCM lifecycle from preparing for the change, managing the change, all the way to sustaining outcomes post go-live.
The successful Senior Organizational Change Manager will:
Example activities include, but are not limited to:
o Creation of employee feedback surveys, including analysis of results o Development of PowerPoint presentations for executives and sponsors o Development of 'getting started on day 1' quick guides o Change Champion Network formation o Communications / content writing o Establish tracking calendar for initiatives progress, including core plans o Transition planning
Lead Organizational Change Manager professionals in Boise
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Christopher Verner
Channel Sales Executive & Solution Architect
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Konni Hawkins
Customer Service Professional
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trevor wilford
Data Scientist / System Architect
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Ryan McDaniel
Project Manager
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Brandon Lyon
Human Resources/Talent Acquisition