- Business Development and Customer Focus – Prospect opportunities to develop and maintain strong, long-lasting client relationships, serving as their point of contact for all account and flooring-related needs.
- Business Industry Acumen – Develop subject matter expertise to become a trusted advisor through regular, value-add communication, offering clients flooring solutions that help achieve their goals and meet budget requirements.
- Teamwork – Collaborate with colleagues across teams to assist with client issues, drive sales revenue and provide exceptional customer service to all.
- Customer Focus – Deliver outstanding customer support through regular, value-add communication and offer solutions to help maintain or exceed customer expectations.
- Accountability – Clearly communicate and meet or exceed monthly, quarterly, and annual progress and goals to management to ensure the overall team's success.
- Measure and generate budget conscious floorplans, layouts and seam diagrams using measuring, takeoff and estimating software to ensure best area integrity, while focused on flooring layout and product details
- Become an active member of the Arizona Multihousing Association (AMA) and attend industry events as needed, including committees and volunteer work
- Collaborate daily with customer service and operations to ensure a smooth customer experience
- Use good business practices and represent yourself, as well as the company with highest level of integrity
- Be available by phone, text and/or email during all operational hours, after hours and sometimes, weekends to respond to all client and operational requests in a timely manner
- Any additional tasks requested by management
- Two or more years of outside sales experience in a B2B environment, preferably in multifamily and/or flooring
- Experience managing customer relationships through the entire customer life cycle, including contact and pipeline management
- Proven track record of exceeding sales targets and quotas in a consultative sales environment
- Ability to work in a fast-paced environment
- Flexible and adaptable to changing situations at a high growth company
- Highly energetic, organized self-starter who can work within a team environment and independently, with a proven ability to manage multiple customer accounts, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong written, verbal and interpersonal communication skills, with the ability to connect with a variety of audiences and deliver customer-focused solutions
- Regular and consistent access to an operational motor vehicle with the ability to drive for extended periods and intermittently throughout each workday
- Satisfactory completion of a Motor Vehicle Record (MVR) check with driving history reflecting responsible driving behavior and compliance with traffic laws
- Current and valid driver's license required
- High school diploma, some college preferred
- Bilingual preferred
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Outside Sales Account Manager--Multifamily - Phoenix, United States - Redi Carpet
Description
Job Description
Job DescriptionRedi Carpet has been providing quality installation of flooring materials to the multifamily industry since 1981. Today, we are the largest multifamily flooring provider in the country, offering next day installation, the largest in-stock inventory, yardage integrity, and a variety of value-added services to our customers coast-to-coast. As the Phoenix market continues to expand, we are looking to add talented professionals to our experienced sales team.
The ideal Sales Account Manager is self-motivated, resourceful, customer-oriented and driven with experience within the multifamily industry and the willingness to go above and beyond with honesty and integrity to their customer and the company to build their book of business. In turn, Redi Carpet will provide tools and resources to help gain the knowledge of our flooring products and services to help present best solutions to clients, based on needs and budgets.
The Sales Account Manager role is to actively seek new sales opportunities, measure floorplans, identify flooring products, generate sales proposals, schedule flooring installations, quickly respond to various inquiries and so much more. This role requires a positive, can-do attitude, working with various internal teams and daily travel throughout the entire Phoenix Metro area. As the primary interface between Redi Carpet and our customers, the Account Manager must represent the company faithfully and with the highest level of integrity.
If you are an experienced, ambitious, multi-talented and versatile individual, with a fire to achieve or exceed your sales goals, we want to meet you
RESPONSIBILITIES
ESSENTIAL DUTIES
PREFERRED QUALIFICATIONS AND SKILLS
For more information about Redi Carpet, please visit our website at
Redi Carpet is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or other non-merit factor.
Company DescriptionRedi Carpet was founded in 1981 on the unique concept of offering next-day installation. Today, the company continues to be an innovative force in the industry, offering a variety of special customer services, creative marketing concepts, and value-added products.During the last three decades, Redi Carpet has grown to be one of the largest suppliers of flooring to the apartment industry. The company is in the top 10 list of all flooring companies in the United States ranked by dollar volume.
Redi Carpet employs nearly 600 people in 33 cities and 24 states plus the District of Columbia.
Company Description
Redi Carpet was founded in 1981 on the unique concept of offering next-day installation. Today, the company continues to be an innovative force in the industry, offering a variety of special customer services, creative marketing concepts, and value-added products.\r\r
During the last three decades, Redi Carpet has grown to be one of the largest suppliers of flooring to the apartment industry. The company is in the top 10 list of all flooring companies in the United States ranked by dollar volume.\r
\r
Redi Carpet employs nearly 600 people in 33 cities and 24 states plus the District of Columbia.