Account Manager - Phoenix, United States - Investis Digital Inc
![Investis Digital Inc](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
4 weeks ago
Description
WANTED - Innovative... Creative... Motivated... Passionate... BOLD
Account Manager ready to drive change... lead... grow with us... challenge themselves... make an impact
With over 20 years industry experience and a portfolio of prominent global clients, IDX elevates brands by providing engaging, intelligent, and strategic end-to-end digital solutions.
We unite compelling communications, intelligent digital experiences, and performance marketing to craft a seamless presence for our clients, positively influencing the awareness, affinity and action of the people that matter most.
The Role
We're looking for an experienced Account Manager to serve as a pivotal liaison between our amazing clients and internal teams.
This role demands a deep understanding of our clients' business objectives, the ability to craft tailored digital strategies, and the expertise to lead transformative conversations with confidence.
What You'll Be Doing:
- Serve as the primary contact for key client accounts, ensuring they receive unparalleled service and strategic insights.
- Set the standard for unprecedented client service, ensuring that our teams, the work presented, and our overall presence are consistently elevated to the highest standards.
- Engage in detailed digital dialogues, focusing on aligning our services with client business goals throughout the customer journey.
- Collaborate effectively with internal teams to ensure the delivery of comprehensive digital communication solutions.
- Lead client discussions with authority, ensuring their strategic growth needs are consistently addressed.
- Develop and maintain robust relationships with clients and internal teams.
- Prepare and present compelling digital presentations, proposals, and reports that align with client objectives.
- Stay abreast of digital trends and industry shifts, ensuring continuous personal and professional development.
- Oversee client billing processes and liaise with the finance department for accurate monthly reporting.
- Proactively identify and advise clients on strategy and growth opportunities within our suite of digital marketing and performance services.
Who You Are:
- Previous experience in a Account Management or Client Services role, within a digital agency or a production based marketing firm.
- Previous experience managing highvalue client accounts with complex digital project requirements.
- Demonstrated commitment to client success and a track record of exceeding expectations.
- Comprehensive knowledge of performance marketing, including but not limited to paid media, search, and content strategies.
- Proven ability to manage multiple complex digital projects with a keen attention to detail.
- Exceptional communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite, with a particular emphasis on crafting detailed presentations.
- Prior experience or familiarity with performance marketing services is highly desirable.
Why Join Us?
The Opportunity:
We pride ourselves on innovative excellence and our people are at the forefront of growth and evolution.
At IDX you will have the opportunity work with world class clients and make a significant impact their business while gaining experiences to grow professionally.
Our People:
You will work with some of the most talented people in the industry and learn from true experts in the industry
Our Clients:
We collaborate with the world's leading brands.
Get Involved:
If you're looking to add value outside of your day-to-day responsibilities, you're welcome to join our DE&I and social committees, addressing a variety of topics including CSR, wellbeing, and sustainability.
Our Perks:
We provide all the necessary support and rewards to make your life and wellbeing comfortable, including:
- Hybrid work schedule with 20 days annual leave
- Health care benefit plan options, available on your first day
- 401k retirement plan with company match
- Paid community giveback volunteer days
- Regular social activities to promote team collaboration and community networking
Our Working Model
Our people are the forefront of our success - We embrace a culture of skilled, creative, diverse, and trailblazing professionals with a passion for excellence in everything they do.
An Inclusive Workplace
IDX is an Equal Opportunity Employer.
We aim to foster an environment that desires and recruits diverse talent, cultivates a culture that celebrates all identities, life experiences, perspectives, and ensures equal opportunity for all.
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