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    Territory Sales Manager - Salt Lake City, United States - AutoZone

    AutoZone
    AutoZone Salt Lake City, United States

    3 weeks ago

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    Description
    AutoZone is committed to being an equal opportunity employer. We offer opportunities to all job seekers including those individuals with disabilities.

    If you require a reasonable accommodation to search for a job opening or to apply for a position with AutoZone, please contact us by sending an email to:

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    Thank you,
    AutoZone Human Resources

    Customer Satisfaction


    Territory Sales Manager
    CAROUSEL_PARAGRAPH

    • Orem, Utah; Lehi, Utah; Payson, Utah; Provo, Utah; Springville, Utah; Spanish Fork, Utah; Salt Lake City, Utah
    • Commercial (Field)
    • 220000YU
    AutoZone-US *

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    Job Description

    SUMMARY:


    AutoZone's Territory Sales Manager (TSM) maintains strong relationships with current and existing Commercial customers while obtaining new business with shop owners in the designated territory.

    A TSM exceeds customer's expectation by delivering WOW Customer Service to all AZ Commercial accounts by Living the Pledge everyday.


    RESPONSIBILITIES:

    • Grows loyalty and trust with customers
    • Maintains adequate sales numbers, ensuring that Commercial customers are taken care of by Mobile Sales Reps and Commercial Managers are responding to customer complaints
    • Oversees the customer service, sales and general workings of the stores within their territory.
    • Motivates and lead Commercial team to achieve the sales target, as well as, increase the profitability of the company
    • Partners with Operations management to ensure a solid customer experience from sales call, to customer call, to fulfillment
    • Develops market analysis and action plans for commercial accounts
    • Develops, maintains, and revises key customer plans
    • Motivates Commercial AutoZoners to provide WOW Customer Service, enhance productivity level and market products to enhance sales and profits.
    • Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised
    • Identifies new opportunities within the market, develops new accounts through face to face and telephone contact with potential customers
    • Ensures all company policies, and loss prevention procedures are followed
    • Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
    • Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status
    • Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.
    • Follows proper accident procedures
    • Provides feedback regarding AutoZoner performance
    • Addresses commercial customer concerns and resolves them with a goal of turning a complaint into a compliment
    • Ensure all stocking programs are stocked each week per policy
    • Ability to work all the hours (of operation) that we are open for business
    • Performs other related duties as required

    REQUIREMENTS:

    • Minimum three years of related experience in outside sales (automotive industry a plus) .
    • Direct or indirect experience managing and leading people.
    • Relentless pursuit of new profitable business and penetration of current accounts
    • Ability to create and execute customer development plans.
    • Ability to analyze sales reports and take appropriate action.
    • Understanding of P&L statement and gross profit.
    • Strong communication, negotiation, organization and leadership skills . Integrity, honesty, passion, drive and the desire for success.
    • Excellent customer service skills
    • Minimum 50% travel w/ some overnight.
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