Jobs
>
Beverly Hills

    Manager, Sales - Beverly Hills, United States - Harry Winston

    Harry Winston
    Harry Winston Beverly Hills, United States

    5 days ago

    Default job background
    Description

    Job Summary

    The Sales & Client Experience Manager supports the Retail Director in all efforts to achieve the sales and client experience goals for the Beverly Hills Flagship Salon. The three primary focus areas will be the coaching and development of the Sales Executives & sales support staff, consistently delivering all HW Beverly Hills clients and prospects a most elevated experience and supporting the Salon Director and Sales Executives in developing and executing action plans to deliver sales growth. The Sales & Client Experience Manager will also be expected to manage all aspects of the store in the absence of the California Retail Director.

    Key Duties, Responsibilities and Accountabilities

    Sales & Sales Support:

    • Participates in the development and successful achievement of the Salon sales plan.
    • Mentors, coaches and supports the Sales Executives in the development and execution of strategic action plans to drive sales.
    • In charge of the maintenance and compliance of the rotation (UP) system ensuring proper level selling floor coverage and managing client appointment requests.
    • Ensures that Salon Assistant team is engaged in every client presentation and able to add value from a selling standpoint: pulling and gathering merchandise as directed, listening and anticipating Sale Executive needs, helping to ensure that every client opportunity is maximized.
    • Responsible for assisting the Sales Exectuvies with their clientle development efforts including maintenance and utilization of their client books, insuring proper client communication and business generation activity.
    • Assists Retail Director in managing clientele development program as well as other sales, marketing, CRM and customer service initiatives, insuring all company goals are met.
    • Collaborates on the development of Salon special event initiatives and maintains special event calendar.

    Client Experience & Journey:

    • Puts in place a Beverly Hills Flagship client experience standard that is systematically delivered and elevates level of excellence to set the standard as a HW Flagship location.
    • Ensures clients & prospects receive outstanding service and all customer issues are resolved quickly and exceed customer's expectations.
    • Purposefully leverages the Salon Assistant team to maintain client experience goals: warm welcome, seamless introduction to Sales Executive, active support throughout the sales interaction from providing refreshments to anticipating product needs.
    • Makes sure all clients are properly hosted and never left alone. In the case the Sales Executive does need to leave the client, the Salon Assistant needs to be prepared to entertain and occupy the time in a friendly and pleasant way.
    • Leads client treatment initiatives and ensure that proper programs are in place to build relationships and sales results.
    • Leverages event and client treatment opportunities as a key part of the client development strategy and manages client invitation lists.

    Sales & Sales Support Team Management:

    • In partnership with the Salon Director, works to ensure that Sales Executives are consistently delivering their Sales & Client experience goals.
    • Ensures that Salon Assistants are actively supporting the Sales Executives in welcoming clients, assisting client presentations, supporting a smooth up system and flow of appointments.
    • Oversees daily floor counts and ensures accuracy and adherence to company policy.
    • Responsible for ensuring compliance with all policies and procedures from Retail Operations to Finance to Security & loss prevention.

    Merchandising & Display:

    • Leads weekly meeting to discuss and gather product needs, missed opportunities and wishlist and regularly shares feedback with the Merchandise planning team.
    • Assists Retail Director to monitor sales professional, customer feedback and product sell-thru reports to ensure frequent dialogue with Merchandising department to optimize store inventory and merchandise assortments for the business needs.
    • Works to identify and ensure that product needs related to specific client action plans is planned available when needed.
    • Manages all product requests related to client opportunities and ensures that requests are handled in a timely and precise manner.
    • Ensures that Salon Assistant team is supporting daily set up and pulls and that the visual displays and merchandising is compliant with HW directives and standards.

    HR & Management:

    • In partnership with Salon Director, hires, trains and oversees the performance of the Sale Executives.
    • Hires, trains and oversees the performance of the Salon Assistant team.
    • Motivates and supports staff development, including on-boarding, sales training, and support building clientele.
    • Keeps employee attendance records and submit to HR on a bi-weekly basis.
    • Maintains Sales Assistant schedule to ensure proper coverage and allow for staff vacations.

    Job Qualifications

    • Strong luxury retail background (minimum 10-12 years)
    • 3-5 years of luxury retail management experience, preferably in a Boutique/Salon
    • Ability /interest in future relocation of career development opportunities
    • Must be open to relocation in the major US cities we operate or anticipate - this is a developmental assignment
    • Gemstone, jewelry and timepiece knowledge
    • Microsoft Office
    • College degree
    • GG is strongly preferred
    • Ability to work in a fast-paced team-oriented environment
    • Strong problem-solving skills
    • Strong communication skills
    • Strong attention to detail
    • Strong resolution skills
    • Strong relationship building skills
    • Strong analytical skills
    • Foreign languages a plus
    • Meets Harry Winston standards for leadership and behavior
    • ability to travel as needed
    • Affinity and experience entertaining clients and knowledge of art, dining and entertainment in the Los Angeles area

    #J-18808-Ljbffr
  • Proper Hospitality

    Sales Manager

    10 hours ago

    Proper Hospitality Los Angeles, United States

    Job Description · Job Description · DOWNTOWN LA PROPER HOTEL · El Hotel Proper del centro de Los Ángeles ha transformado magistralmente un edificio emblemático del Renacimiento, parte del sello arquitectónico icónico de Curlett & Beelman en L.A. La diseñadora Kelly Wearstler el ...

  • Proper Hospitality LLC

    Sales Manager

    4 days ago

    Proper Hospitality LLC Los Angeles, United States

    Job Description · Job DescriptionDOWNTOWN LA PROPER HOTEL · El Hotel Proper del centro de Los Ángeles ha transformado magistralmente un edificio emblemático del Renacimiento, parte del sello arquitectónico icónico de Curlett & Beelman en L.A. La diseñadora Kelly Wearstler eleva s ...

  • Titan Technologies

    Junior Sales Manager

    2 hours ago

    Titan Technologies Ladera Heights, United States

    YoungCapital is the recruiting company that connects candidates with suitable companies. Our recruiters are always available to support you throughout the application process and during your entire collaboration. YoungCapital is the recruiting company that connects candidates wit ...

  • Bank of America

    Sales Performance Manager

    1 hour ago

    Bank of America Los Angeles, United States

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. · One of the keys t ...

  • The Hiring Company Inc

    Regional Sales Manager

    6 days ago

    The Hiring Company Inc Los Angeles, United States

    Reporting directly to the Regional Sales Director, the Regional Sales Manager is responsible for driving sales of Nokian Tyres in the replacement market for passenger cars and light trucks. · Working in a dynamic and collaborative team environment, the Regional Sales Manager ser ...

  • Interplace

    Bilingual Japanese English Sales Manager

    6 days ago

    Interplace Montebello, United States

    セールス・マネージャー募集要項 · ・$70,000から (食品業界経験者優遇) · 募集項目 · ・B2Bにおける営業において高い実績と経験をお持ちの方で、数字やデータを元に論理的に 考え、営業戦略を策定・実行できる方。 · 小規模オフィス内で各社員(オフィス、倉庫、工場)と円滑な関係を構築し、協力的に動ける方。 · ・新規や大口既存顧客に対する営業、提案、見積作成 · ・出張有 · ・顧客からの電話対応、受注処理、工場とのコミュニケーション · 歓迎条件 · ・営業経験(5年以上)、営業力(コミュニケーション、プレゼン、問題処理能力 ...

  • Harry Winston

    Manager, Sales

    5 days ago

    Harry Winston Beverly Hills, United States

    Job Summary · ​The Sales & Client Experience Manager supports the Salon Director in all efforts to achieve the sales and client experience goals for the Beverly Hills Flagship Salon. The three primary focus areas will be the coaching and development of the Sales Executives & sale ...

  • Arvato Systems Group

    Sales Manager

    4 days ago

    Arvato Systems Group Los Angeles, United States

    ** (Senior) Sales Manager - Multi Cloud Services (m/w/d)** · Ohne Menschen, deren Herz voll und ganz fr IT schlgt, geht es nicht. Und darum suchen wir Sie als **Senior Sales Manager - Multi Cloud Services (m/w/d)** fr unsere Standorte in Gtersloh, Hamburg, Kln, Leipzig oder remot ...

  • Sherpany

    Sales Manager

    6 days ago

    Sherpany Los Angeles, United States

    **Sales Manager (m/wd) Software Industrie** · * Berlin, DE · - · Remote OK · * Full-Time · * Sales · * Sales Manager (m/wd) Software Industrie · Wir sind ; ein junges und mehrfach · Tech-Unternehmen mit Hauptsitz in Zrich und mit weiteren Standorten in Lissabon, Berlin, Mailan ...

  • rhenusofficesystems

    Sales Manager

    6 days ago

    rhenusofficesystems Los Angeles, United States

    **(Senior) Sales Manager (w/m/d) Logistik** · Wir sind auf einem starken Wachstumspfad, sowohl national als auch international und wollen diesen mit Ihnen fortsetzen. Unser Ziel ist nichts Geringeres als mit Ihnen Markt- und Technologiefhrer im Segment Home Delivery zu werden. Mi ...

  • CONNECT

    Sales Manager

    3 days ago

    CONNECT Los Angeles, United States

    **** · Sales Manager / Vertriebsprofi (m/w/d) Fertigungsleistungen Schwerpunkt Zerspanung · **** · **Sales Manager / Vertriebsprofi (m/w/d) Fertigungsleistungen Schwerpunkt Zerspanung** · * · Feste Anstellung · * · Vollzeit, Home Office mglich · * · Erschienen: vor 3 Tagen · ...

  • LEDtronics

    Assistant Sales Manager

    1 hour ago

    LEDtronics Torrance, United States

    **Looking for a highly motivated, full-time **_**ASSISTANT SALES MANAGER**_ **with closing experience interested in making $65K and above. **_**MUST LIVE IN THE GREATER TORRANCE, CA AREA.**_ · LEDtronics is a family business that was founded in 1983. We are looking to hire an ass ...

  • Outsource Licensee Network Inc

    Account Sales Manager

    1 hour ago

    Outsource Licensee Network Inc Long Beach, United States

    We specialize in areas of customer retention and customer acquisition and this all requires being great at working with people. · This is an ENTRY-LEVEL position as we are looking to develop someone in the areas of sales, campaign development, and business operations. · **Respons ...

  • Cipriani

    Event Sales Manager

    2 days ago

    Cipriani Beverly Hills, United States

    POSITION PURPOSE: · We are seeking a hospitality focused and organized individual to join our team as an Event Sales Manager. Is responsible for generating revenue by promoting and selling event spaces, catering services, and other offerings to clients for weddings, corporate fu ...

  • ACAVI - Talent Acquisition Partner

    SALES MANAGER FRANCE M/F

    1 day ago

    ACAVI - Talent Acquisition Partner Los Angeles, United States

    SALES MANAGER FRANCE M/F - EQUIPEMENTS SCIENTIFIQUES - Basé(e) Alsace ou Île-de-France · Basé(e) idéalement Alsace ou Région Île-de-France · Notre client est une société fabricante à dimension internationale, leader dans les équipements de · laboratoire dédiés aux secteurs acadé ...

  • Cox Enterprises

    Territory Sales Manager

    1 week ago

    Cox Enterprises North Hills, United States Full time

    Autotrader , a Cox Automotive brand, is currently hiring a Client Success Manager / Territory Sales Manager to join our team in Syracuse, New York. This territory will cover Syracuse, Ithaca, Auburn, Watertown, NY. · As the Client Success Manager , you will be responsibl ...

  • Monex USA

    Sales Managing Director

    4 days ago

    Monex USA Beverly Hills, United States

    Job Title:Sales Managing Director · Location:Beverly Hills, CA.; In-person · Address:8383 Wilshire Blvd Ste 330, Beverly Hill, CA 90211 · Status:Full-time; Exempt · Reports to:Vice President of Sales · Direct Reports:Sales Development Representative(s) and Sales Director(s) · Typ ...

  • HBPO Group

    Senior Sales Manager

    4 days ago

    HBPO Group Los Angeles, United States

    Arbeiten Sie beim Weltmarktfhrer und TOP 100 Automobilzulieferer HBPO Wir sind always in front bei der Entwicklung, Konstruktion, Montage und Logistik komplexer Frontend-Module und Spezialist fr weitere Module-Lsungen. Zu Hause in einer der dynamischsten Branchen garantieren wir ...

  • Bizerba USA, Inc.

    Senior Sales Manager

    6 days ago

    Bizerba USA, Inc. Los Angeles, United States

    Deutschlandweit suchen wir dich als · Senior Sales Manager (m|w|d) Industrie Software · Referenzcode: 11513 · **Deine Aufgaben** · * Aufbau und Gestaltung des globalen Industrie Software Sales und globalen Pre-Sales · * Ansprechpartner (m/w/d) fr nationalen/internationalen Indust ...

  • Classic Vacations, LLC

    Business Development Manager

    1 hour ago

    Classic Vacations, LLC Beverly Hills, United States

    **Position**: Groups Business Development Manager · **Area**: Sales · **Reports to**: Sr. Director, Field Sales · **Location**:Remote · **Target Start**: ASAP · **Who are we, The Classic Difference**: · Classic Vacations is the #1 rated luxury vacation wholesaler for Travel Advis ...