- Staffing and Scheduling:
- Develop and maintain staffing schedules to ensure adequate coverage during all operating hours.
- Coordinate and schedule appointments for patients, optimizing patient flow and minimizing wait times.
- Schedule providers and staff in accordance with patient needs and appointment schedules.
- Patient Care and Customer Service:
- Answer phone calls, emails, and inquiries in a professional and courteous manner, providing excellent customer service to patients.
- Schedule and confirm patient appointments, addressing any questions or concerns.
- Administrative Duties:
- Oversee office operations, ensuring a clean, organized, and professional environment.
- Maintain inventory of dental supplies and equipment, ordering necessary supplies to avoid stock outs.
- Ensure compliance with all relevant regulations and protocols for office appearance and clinical supplies.
- Manage and process paperwork, including patient charts and medical records (following HIPAA guidelines).
- Perform other administrative duties as assigned by the supervisor.
- Minimum 2 years of experience in a medical or dental office setting.
- Proven experience in office management and scheduling.
- Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and dental providers.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Working knowledge of dental terminology and procedures is a plus.
- Ability to maintain confidentiality of patient information (HIPAA compliance).
- Competitive salary and benefits package
- Opportunity to work in a fast-paced and dynamic environment
- Be part of a supportive and collaborative team in a growing medical facility
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Dental Office Manager - Monsey, United States - Community Medical and Dental Care Inc.
Description
A growing medical facility in Rockland County, with a large and thriving Dental Department, is seeking a highly organized and detail-oriented Office Manager to join our team. This position plays a vital role in ensuring the smooth operation of our dental practice, providing excellent customer service, and supporting our dedicated dental professionals.
Responsibilities:
Qualifications:
Benefits:
