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    Customer Service Representative - Tempe, United States - TEKsystems

    TEKsystems
    TEKsystems Tempe, United States

    6 days ago

    Default job background
    Description

    Description:

    Customer service representative working in a call center environmentHandling inbound calls and some follow up callsAnswers calls and questions on prior authorization, general questions and some confidential informationGreat customer service with high levelattention to detail. Entering information accuratelyMeasured on Quality and Accuracy might range from calls a day depending on complexity.Utilize multiple systems and programs to track information and update communication with customers

    Skills:

    PBM, Healthcare, customer service, medicare, call center, metrics, inbound, medical, doctor, physician, pharmacy

    Top Skills Details:

    PBM, Healthcare, customer service, medicare, call center, metrics, inbound, medical, doctor, physician, pharmacy

    Additional Skills & Qualifications:

    1 year of call center experience is most importanthigh volume calls in a medical office can be accepted if they were taking 40+ calls a dayneed to have average tenure of a year in last 4 years

    Experience Level:

    Entry Level

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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