Telephone Customer Service Representative - Maricopa Colony, AZ, United States - Skyline Solutions

James Miller

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James Miller

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Freelance
Description
Telephone Customer Service Representative (m/f/d) in Maricopa Colony, AZ


Our client is a regional, modern, and innovative service provider that makes a significant contribution with its individual product and service packages.


We are looking for you - Starting immediately, as a customer service representative (m/f/d) for an innovative company in 92224 Amberg.


What you can expect from our client:

  • Professional training
  • Intensive support from experienced coaches
  • Permanent employment after 6 months

Your responsibilities:


  • Telephone product and tariff consultation for individual service packages
  • Clarification of customer inquiries
  • Preparation and sending of offers
  • Handling of all written correspondence
  • Data maintenance in SAP
  • Invoice verification and clarification
  • Implementation of tariff changes and price adjustments
  • Maintenance of master data
  • Complaint management

Your qualifications:


  • Strong customer orientation and empathy
  • Ability to respond to customer needs
  • Communication skills, flexibility and spontaneity in expression, ability to lead conversations freely
  • Selfconfident appearance
  • Quick comprehension
  • Selfmotivation
  • Excellent PC skills

Your benefits:


We are an international group of companies with over 20,000 employees in Germany, Austria, England, the Czech Republic, and the USA.


  • Permanent employment
  • Quick and uncomplicated start
  • Opportunities for crossqualification
  • Additional benefits and optional allowances
  • Vacation and Christmas bonus
  • Longterm and local job

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