Customer Service Representative - Tempe, United States - Panoramic Health

Panoramic Health

Verified Company

Tempe, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Panoramic Health

Come Join our team

Customer Service Representative will interact with Panoramic Health's customers by addressing inquiries and resolving complaints.

Responsibilities include:

Collects and enters orders for new or additional services.
Fields customer/patient questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers'/patients' problems and concerns.
Maintains customer/patient accounts and records of customer interactions with details of inquiries, complaints, or comments.
Performs other related duties and responsibilities as required, assigned, or requested.

Qualifications:

High School Diploma or equivalent.
At least 1 year of customer service experience in similar role or position.
Proficiency with Microsoft Office Suite.

The Company is committed to the principles of equal employment.

We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws.

The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment

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