Bilingual Patient Service Representative - Mesa, United States - Metro Vein Centers
Description
What You Will Do:
- Book and schedule prospective patients to optimize provider time, treatment room utilization, and patient satisfaction
- Serve as the first point of contact to address new patient questions
- Verify insurance information and initiate insurance and authorization requests
- Confirm and reschedule patient appointments
- Work together with the team members across our various locations to reach organizational goals and meet patient needs
- Other duties as necessary to achieve goals
Who You Are:
- Passion for customer service and an eagerness to always be helpful
- Must be professional in tone and delivery and an effective communicator
- Ability to persuade prospective patients to book in a friendly and comfortable way
- Flexibility as it relates to schedule, responsibilities, and priorities
- Must be an exceptional listener and always looking to learn
- Strong organizational skills and attention to detail
- The ability to work independently and as a member of a team
- Ideally available Saturdays or Sundays
- Ability to travel to both Phoenix centers
Who We Are:
Metro Vein Centers is a national leader in providing vein and vascular care. With clinics in New York, New Jersey, Michigan, Connecticut, Arizona and Texas.
We are undergoing an exciting period of expansion and development with significant opportunities for employees to grow with the organization.
Pay:
From $19.00 per hour
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work setting:
- Inperson
Language:
- Spanish (required)
Work Location:
In person
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