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    Client Relationship Manager - Raleigh, United States - Otis Elevator CO

    Otis Elevator CO
    Otis Elevator CO Raleigh, United States

    3 weeks ago

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    Description
    Client Relationship Manager page is loaded

    Client Relationship Manager

    Apply

    remote type

    On-Site

    locations

    OT468: 7517 Precision Drive, Suite 101, Raleigh, NC, 27617 USA

    time type

    Full time

    posted on

    Posted 2 Days Ago

    job requisition id


    Date Posted:

    Country:
    United States of America


    Location:


    OT468: 7517 Precision Drive, Suite 101, Raleigh, NC, 27617 USA Otis Elevator Company is searching for a highly motivated Client Relationship Manager responsible for account management for all customers within the assigned geography.

    Essential Responsibilities
    Prospect, build, and maintain customer relationships, achieve or exceed sales objectives, and serve as technical sales consultant to customers in the assigned territory

    Responsible for improving customer satisfaction

    Retain and renew current maintenance agreements

    Improve the top line sales and profitability of assigned territory

    Manage and nurture account relationships to drive renewals and identify repair opportunity

    Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts

    Assist with customer concern resolution along with Operations, including Service PM and Supervisor

    Partner with branch repair sales and business development sales team to repair and business development opportunities.

    Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message

    Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results

    Education / Certifications
    Bachelor's degree required

    Basic Qualifications
    Ability to work in a highly team-oriented and dynamic environment

    Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers

    Need to be self-motivated and able to manage many simultaneous projects and responsibilities

    Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software

    Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills

    Otis is the world's largest elevator and escalator manufacturing, installation and service business.

    We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.

    Our Gen2 elevator system, energy-saving ReGen drive technology and Link escalator solutions have set industry standards for innovation and performance.

    Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians.

    We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company.

    Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers.

    So just imagine where you can take your career
    If you live in a city, chances are we

    will give

    you a lift or play a role in keeping you moving every day.
    Otis is the world's

    leading

    elevator and escalator manufacturing,

    installation,

    and service

    company. W

    e move 2 billion people every day

    and

    maintain

    approximately 2.2 million customer units worldwide, the industry's largest Service portfolio

    .
    You may recognize our products in some of the world

    '

    s most famous landmarks including the

    Eiffel Tower, Empire State Building,

    Burj Khalifa a

    nd the Petronas Twin Towers

    We

    are

    69,000

    people strong,

    including engineers, digital technology experts,

    sales,

    and functional specialists, as well as factory and field technicians

    , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

    We

    are proud to be a

    diverse,

    global team

    with a

    proven

    legacy

    of innovation

    that continues to

    be the bedrock

    of a fast-moving, high-performance company.
    When you join Otis, you become part of

    a

    n innovative

    global industry

    leader

    with

    a resilient

    business model.

    You

    'll

    belong to a

    diverse,

    trusted,

    and

    caring community where your contributions, and the skills and capabilities

    you'll

    gain working alongside the best and brightest, keep us connected and on the

    cutting edge

    .
    We

    provide

    opportunities,

    training,

    and resources,

    that build leadership and capabilities in Sales, Field, Engineering and

    M

    ajor Projects and our

    Employee Scholar

    Program

    is a

    notable

    point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs

    .
    Today, our focus more than

    ever

    is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do

    .

    We are guided by our values that we

    call our

    Three

    Absolutes

    –

    prioritizing

    Safety, Ethics, Quality

    in all that we do

    .

    If you would like to learn more about environmental, social and governance (ESG) at Otis click

    here

    .
    Become a part of the Otis

    team and help us #Buildwhatsnext
    Otis is An Equal

    Opportunity/Affirmative

    Action Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

    To request an accommodation in completing an employment application due to a special need or a disability, please contact us at

    .

    Privacy Policy and Terms:
    Click on this

    link

    to read the Policy and Terms
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