Jose Zacharias
Services provided: IT Support
About Jose Zacharias:
Highly aspirational and experienced software engineer with a strong technical foundation, business acumen, and growth mindset.
Having worked in Infosys, Bangalore, India for over 9 years, I have relocated to the United States as a permanent resident and looking for a challenging role as a Software Engineer.
Experience
- Application Support Engineer & Developer with Business Domain Experience in Telecom and Retail sectors.
- Handled application support for CRM/ERP applications to solve client’s issues related to end-to-end data integration across multiple systems, application stability, performance and worked on Incident Management with stringent SLAs.
- Experienced in configuring Oracle Siebel CRM application to cater to client requirements using Scripting, Business Services, Workflows, and EAI.
- Completed multiple Trailhead trails and have hands-on experience in Salesforce CRM.
- Extensive hands-on expertise in Microsoft Excel capabilities and Excel VBA for solving data integration issues.
- Worked as a Team Lead responsible for end-to-end delivery of client requirements. Handled requirement gathering, impact analysis, estimation, costing, development, testing, and production support.
- Built batch jobs and interfaces with batch architecture, SQL, PL/SQL, Control-M, SFTP and UNIX & Linux shell scripting to support bulk data handling.
- Expertise in analyzing data in XML/XSD/CSV/JSON formats.
- Knowledge of UI/UX languages such as HTML, CSS, JavaScript, and jQuery.
- Experienced in SQL and PL/SQL procedures.
- Excellent Communication and interpersonal skills with proven abilities in solving problems.
- Proficient in both Agile Sprint, Kanban, and Waterfall software development lifecycle
- Won awards from Infosys and the client for exceptional performance.
Education
Rajagiri School of Engineering and Technology (M.G. University), Kerala, India 2009 – 2013 Course: Bachelor of Technology in Computer Science & Engineering
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