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Miguel Obscura

Miguel Obscura

Compelling relationship builder

Technology / Internet

Raleigh, Township of Raleigh, Wake

Social

About Miguel Obscura:

Highly motivated and customer-centric Customer Success Specialist with 5 years of experience delivering exceptional service and driving client satisfaction. I am dedicated to ensuring each customer's success, building strong relationships, and optimizing their overall experience. I possess a unique blend of technical expertise and interpersonal skills, allowing me to effectively understand client needs and provide tailored solutions.

Experience

As a Customer Support Specialist with 5 years of experience I possess refined communication skills, conflict resolution expertise, and an in-depth understanding of our offerings and customer requirements. My contribution in this role will directly impact customer retention and advocacy, playing a vital part in achieving organizational goals.

Education

Finished a UX design course and a SQL nano degree through Udacity and coursera. 

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