- Leverage BA expertise to support the development process of the new Salesforce application
- Lead the collection, capture, and management of mission user needs
- Assess and support user needs (i.e., prioritization, concept development, and user story writing)
- Use Agile program management tracking tools to leverage Agile and Scrum methodologies and best practices
- Support requirements prioritization and backlog grooming sessions
- Coordinate with engineers to ensure successful systems integration
- Ensure all project guidance, work products, and documents are updated and posted to a common document repository
- Collaborate with the product owner and users to determine the operational objectives of needs and requirements
- Translate complex business processes into clear and actionable user stories with acceptance criteria
- Work with IT and mission stakeholders to review, update, and maintain a business process roadmap of the to-be system
- Evaluate areas of reengineering by outlining potential to-be processes
- Validate application functionality and support quality assurance testing
- Assistwith client and system user documentation (i.e., user manuals, system admin manuals, and training guides)
- Define, develop,adjust,and implement program management processes to meet government and industry standards
- Identifyand assess operational inefficiencies
- Develop recommendations on business process improvements
- Support the implementation and monitoring activities
- Advise and provide expertiseinidentifyingand evaluatingnew technologiesand associated processes
- Provide comprehensive, testable, and traceable process components in several formats (i.e., Business Requirements, Functional Requirements, Data Requirements, System Software Specifications, Use Cases, etc. )
- 6 years of relevant experience
- 2+ years of Salesforce experience
- Excellent written and verbal communication skills
- Prior experience supporting new application development within Salesforce
- Exp. with Agile development methodologies, user story creation, scrum, etc.
- Exp. with integrating internal data models to external data systems
- Exp. in Salesforce Service Cloud with a focus on application integration preferred
- Exp. with MuleSoft and data pipelines preferred
- Progressive and relevant experience
- Accredited Salesforce Public Sector Solutions Professional preferred
- Preferred certs: Certified Scrum Master, PMI Agile Certified Practitioner
- Bachelor's degree in CS, IS, Engineering, Business, or other related scientific or technical discipline
- DOT headquarters, 1200 New Jersey Avenue, SE Washington, DC 20590
- Primarily remote — must be available to report on-site within 1 business day if requested
- U.S. citizenship required since this role supports the U.S. federal government
- Department of Transportation (DOT)
- No travel required
- 40 hours per week
- 8 hours per day
- Employment Classification Eligibility — Non-Exempt
- Not eligible for relocation benefits
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Senior Business Analyst - Washington DC, United States - KMRG, LLC
Description
ROLE
We are seeking a Senior Business Analyst to support the Department of Transportation (DOT). Your scope of work will be focused on developing workflow applications used to integrate external data. This is a full-time position with salary and benefits. Our comprehensive benefits package includes Medical, Dental, Vision, 401k with match, Flexible Spending Account, and Paid Time Off (PTO). Apply today RESPONSIBILITIES#J-18808-Ljbffr