Business Analyst - Washington, United States - PingWind
2 weeks ago
Description
PingWind is seeking a Business Analyst with IT experience to support the Department of Veterans Affairs with improving customer satisfaction with OIT services and products by documenting and routing IT service needs.
Responsibilities
Work with VA to design, create, integrate, test, implement, maintain, and manage SharePoint sites for diverse VA portfolios, maintaining associated documents on those sites
Support SOP development for Solution Services operations, to be updated on an annual basis
Support weekly IT technical review request analysis upon receipt of new IT requests
Conduct technical reviews that ensure compliance with VA standards, mandates and/or laws to properly manage disposition of IT requests (including but not be limited to: security and regulatory compliance with established guidelines and policies, technical and architecture adherence to published standards, identification of functionality duplication (stove pipes), epic, and functional / non-functional requirements enrichment)
Support and participate Senior Business Analysts in meetings with VA Business Partners
Maintain a Transition Architecture Document comprised of Business Cases and Knowledge Actions and Questions (KAQs)
Produce meeting minutes and action items "
Requirements:
Bachelors or Associates degree in Business Discipline
0, sub 4 years addt'l exp for edu
Experience working with SharePoint, Microsoft Teams, PowerApps, and Power BI
Outstanding written and verbal communication skills
Expert communication and client management skills
Self-motivated, detail-oriented, and organized
Strong research, analytical, and problem-solving skills
Flexible, able to adapt to different customer groups and expectations
Experience working in and with cross-functional teams
U.S. Citizenship; Ability to obtain Public Trust clearance
About PingWind
Our benefits include:
Paid Federal Holidays
Robust Health & Dental Insurance Options
401k with matching
Paid vacation and sick leave
Continuing education assistance
Short Term / Long Term Disability & Life Insurance
Employee Assistance Program through Sun Life Financial EAP Guidance Resources
Veterans are encouraged to apply
PingWind, Inc.
does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.
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