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    IT Support Specialist - Phoenix, United States - Komatsu Brasil International

    Komatsu Brasil International
    Komatsu Brasil International Phoenix, United States

    3 weeks ago

    Default job background
    Description
    Komatsu Ltd.

    or Komatsu is a Japanese multinational corporation that manufactures construction, mining, forestry, military equipment, diesel engines, and industrial equipment like press machines, lasers, and thermoelectric generators.

    Gigaphoton Inc. is a wholly-owned subsidiary of Komatsu (

    Head Office:
    Oyama Japan/Region

    Head Office:
    Beaverton Oregon U.S.) that develops, manufactures, and services deep-ultraviolet (DUV) light sources for the semiconductor industry.

    Our product portfolio includes excimer lasers using argon fluoride (ArF) or krypton fluoride (KrF) gases to generate light in the deep-ultraviolet spectrum.

    Job Overview


    As General IT Support you will be tasked with supporting Field service engineers, Gigaphoton software/hardware installs at customer sites, as well as fielding requests from corporate.

    This is a very dynamic and self-driven role in which while not performing tickets and direct requests you will be examining the IT infrastructure and processes to refine and improve it.

    Key Job Responsibilities

    Set up new employee hardware and software accounts
    Manage mailing lists and group members for teams
    Assist Field employees in networking setups of customer tools
    Support help tickets from employees
    Maintain Endpoint and Server Inventory assignments
    Assist in implementing corporate IT initiatives
    Occasional travel to support installation of FABSCAPE hardware/software at customer sites
    Write and Document Procedures

    Qualifications/Requirements

    AS in Computer Science, Engineering, Mathematics or related professional experience
    Experience in Windows and Linux OS
    Adaptive to learning new software systems
    Excellent oral and written communication skills
    General Networking knowledge

    Additional Information

    Komatsu Ltd.

    or Komatsu is a Japanese multinational corporation that manufactures construction, mining, forestry, military equipment, diesel engines, and industrial equipment like press machines, lasers, and thermoelectric generators.

    Gigaphoton Inc.

    is a wholly owned subsidiary of Komatsu (

    Head Office:
    Oyama Japan/Region

    Head Office:
    Beaverton Oregon U.S.) that develops, manufactures, and services deep-ultraviolet (DUV) light sources for the semiconductor industry.

    Our product portfolio includes excimer lasers using argon fluoride (ArF) or krypton fluoride (KrF) gases to generate light in the deep-ultraviolet spectrum.

    Komatsu (Gigaphoton Inc.) is an Equal Opportunity Workplace and an Affirmative Action Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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