Victim Support Specialist - Phoenix, United States - Chrysalis

Chrysalis
Chrysalis
Verified Company
Phoenix, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Position:
Victim Support Specialist


Hours:
Monday through Wednesday, 4 pm - 8:30 pm; Thursday, 4 pm - 7:30 pm


Position Summary:


The Victim Support Specialist position is an entry-level role, providing essential support to the office-based team in assisting and advocating for diverse survivors of domestic violence and their families.

This position contributes to creating a safe and empowering environment by offering physical, psychological, and emotional assistance.


Duties and Responsibilities:


  • Provide services to clients using the traumainformed model of care
  • Offer personcentered assistance to callers and walkin clients
  • Assist in crisis intervention to callers and walkin clients; recognizing the uniqueness of each and responding to trauma responses
  • Support victims support by answering calls, identifying and assessing needs, and providing general information and community referrals
  • Collaborate with the PAC (Preventing Abusive Conduct) Program to assist in coordinating PAC members for groups
  • Assist Mobile Victim Advocate Program with incoming referrals and ACP (Adult Confidentiality Program) requests
  • Aid in managing office deliveries, donations and other tasks as needed
  • Perform other assigned duties as required

Knowledge, Ability, Experience Requirements:


  • Basic understanding of behavioral healthrelated fields
  • Familiarity or knowledge of domestic violence and the impact of trauma
  • Exposure to providing crisis intervention a plus
  • Effective organizational skills

Other Requirements:


  • Must be 21 years of age
  • Ability to pass fingerprint and background clearance as mandated by Chrysalis and ADHS licensure requirements
  • Acquire or maintain CPR and First Aid training certifications as required by Chrysalis policies
  • May be required to move equipment weighing up to 25 lbs. and to ascend/descend stairs.

Job Type:
Part-time


Pay:
$19.00 per hour


Benefits:


  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:


  • Front desk: 1 year (required)

Work Location:
In person

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