Victim Support Specialist - Phoenix, United States - Chrysalis
Description
Position:
Victim Support Specialist
Hours:
Monday through Wednesday, 4 pm - 8:30 pm; Thursday, 4 pm - 7:30 pm
Position Summary:
The Victim Support Specialist position is an entry-level role, providing essential support to the office-based team in assisting and advocating for diverse survivors of domestic violence and their families.
Duties and Responsibilities:
- Provide services to clients using the traumainformed model of care
- Offer personcentered assistance to callers and walkin clients
- Assist in crisis intervention to callers and walkin clients; recognizing the uniqueness of each and responding to trauma responses
- Support victims support by answering calls, identifying and assessing needs, and providing general information and community referrals
- Collaborate with the PAC (Preventing Abusive Conduct) Program to assist in coordinating PAC members for groups
- Assist Mobile Victim Advocate Program with incoming referrals and ACP (Adult Confidentiality Program) requests
- Aid in managing office deliveries, donations and other tasks as needed
- Perform other assigned duties as required
Knowledge, Ability, Experience Requirements:
- Basic understanding of behavioral healthrelated fields
- Familiarity or knowledge of domestic violence and the impact of trauma
- Exposure to providing crisis intervention a plus
- Effective organizational skills
Other Requirements:
- Must be 21 years of age
- Ability to pass fingerprint and background clearance as mandated by Chrysalis and ADHS licensure requirements
- Acquire or maintain CPR and First Aid training certifications as required by Chrysalis policies
- May be required to move equipment weighing up to 25 lbs. and to ascend/descend stairs.
Job Type:
Part-time
Pay:
$19.00 per hour
Benefits:
- 403(b) matching
- Dental insurance
- Employee assistance program
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Front desk: 1 year (required)
Work Location:
In person
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