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Director of Sales - Los Angeles, United States - SuperCare Health
Description
Who We Are:
SuperCare Health (SCH) is the foremost post-acute, in-home healthcare provider in the Western U.S., dedicated to serving the healthcare needs of our expanding patient population for nearly 50 years.
Specializing in respiratory and chronic disease management, we have earned our position as a leader in the industry by delivering innovative solutions that significantly enhance the quality of life for our patients.
In addition to our well-established respiratory care division, we are proud to announce the launch of our Diabetes division, further expanding our comprehensive healthcare services.
Our unwavering commitment to excellence has established us as a trusted partner for healthcare providers nationwide.What We're Looking For:
SuperCare Health is seeking an experienced Director to lead our Diabetes Care segment within the larger parent organization of SuperCare Health.
The Diabetes Care segment, known as SCH Diabetes, will be responsible for developing its own Sales and Customer Service infrastructure and seamlessly integrating with the overall operations and administration of SuperCare Health upon order intake.
This leader, alongside the Senior Vice President of Sales & Marketing (Diabetes), will be pivotal in establishing SuperCare Health's presence in the Diabetes Care space, by enhancing our care deliveries for existing and to-be-established patients.
What You'll Do:
Sales Leadership:
Establish and lead a high-performing Sales team including representatives for both Field Sales and Inside Sales within SCH Diabetes, responsible for driving revenue growth through targeted campaigns and sales initiatives.
Identify expansion opportunities within new and existing markets, including potential work in M&A as we evaluate strategy around broadening payor relationships
Provide strategic and hands-on leadership to the Sales team within SCH Diabetes, setting clear sales targets and objectives aligned with the organization's overall mission and strategy.
Develop and execute a comprehensive sales plan to drive revenue growth and capture a significant market share in diabetes care.
Customer Service Excellence:
Build and maintain a strong customer service infrastructure to ensure the highest level of satisfaction for diabetes care customers.
Implement processes and systems for effective complaint resolution and continuous improvement in customer experience.
Integration with SuperCare Health:
Collaborate closely with the SuperCare Health Respiratory Sales, Operations, and Customer Service team to ensure seamless integration with the overall operations and administration of the organization upon order intake.
Financial Management:
Manage the sales budget for the SCH Diabetes segment.
Monitor financial performance, identify areas for cost optimization, and ensure revenue targets are met.
Compliance and Quality Assurance:
Maintain compliance with all relevant healthcare regulations, industry standards, and quality assurance practices.
Implement processes for continuous quality improvement and patient safety.
Team Development:
Recruit, train, and develop a skilled and motivated Sales team within SCH Diabetes, fostering a culture of collaboration, accountability, and innovation.
If you are a dynamic leader with a passion for improving diabetes care services and a commitment to achieving excellence in the healthcare industry, we invite you to apply for the position of Director of Sales, Diabetes at SuperCare Health.
A bachelor's degree in Business Administration, Healthcare Management, or a related field. An MBA or equivalent advanced degree is preferred.
Proven leadership experience in a senior sales role, preferably in the healthcare industry.
Strong understanding of the diabetes care market and relevant industry trends.
Strong understanding of the intake and follow up process for both medical billing and pharmacy benefits
Exceptional strategic planning and execution skills.
Excellent communication and interpersonal skills.
Demonstrated financial acumen and budget management experience.
Knowledge of healthcare regulations and compliance requirements.
Ability to work collaboratively and effectively with cross-functional teams.
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