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    Technical Account Manager - New York, United States - Bloomberg

    Bloomberg
    Bloomberg New York, United States

    1 week ago

    Default job background
    Full time
    Description

    At Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology - quickly and accurately.

    The Content Acquisition (CA) team is an integral part of the Data department. We are responsible for managing, acquiring, and integrating content and data from exchanges, brokers, sell-side, buy-side, and other types of providers to drive the value of the Bloomberg Terminal and downstream enterprise products. We lead the governance, cost, and quality of data we acquire, and we collaborate with the wider company to develop our data acquisition strategies and ensure we are aligning with the agendas of our key partners.

    Within CA, our Client Service team is responsible for acquiring and managing content which is then made available to our client base. For clients who use Bloomberg daily, having access to this content in one place makes their workflow more efficient and helps them make more informed decisions. For the content providers, being able to deliver their content to a place where their clients actively operate, ensures greater market presence, and returns on their distribution effort.

    The Role:
    We have an exciting opportunity for an individual to join our team as a Technical Account Manager, based in the New York office. Your role will be vital in supporting new and existing content partners; you will be handling incoming queries and technical issues, as well as proactively working with our partners to ensure their OTC pricing content is delivered in an accurate, timely, and effective manner. To do this, you will build strong and lasting relationships with these institutions, have a deep understanding of the technology they use, their goals and challenges, and offer outstanding support to them. You will work closely with Relationship Managers and other business areas to set company strategy around contributed content and ensure your account strategy is aligned with it.

    We will trust you to:

    • Support our content partners so that they trust us with their valuable content
    • Establish, maintain and improve relationships with content partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets
    • Optimize data ingestion workflows by understanding the data infrastructure internally and externally to help our content providers refine and improve data quality, and optimize content dissemination
    • Become a true subject matter authority in OTC pricing data by using business intelligence to help spot trends, pinpoint gaps and areas for data acquisition and data content improvements
    You will need to have:
    • A Bachelor's degree or higher in relevant data technology or financial field, or equivalent professional work experience
    • Minimum of 2 years experience working the financial industry or working directly with clients
    • Keen interest in relationship management
    • Ability to handle and support key accounts, helping them maintain and improve custom systems related to content dissemination
    • Confidence to lead strategic technical and business relationships
    • Drive and passion to develop your own ideas and strategies for your accounts
    • Keen interest and understanding of financial markets
    • Experience in using business intelligence tools to identify gaps and trends, or opportunities for product enhancements
    • Effective project management skills and ability to prioritize tasks accordingly
    • Ability to isolate issues and resolve problems logically
    • Ability to adapt within a fast-paced and multifaceted environment, and desire to work on multidisciplinary teams
    • Desire to improve and further develop our products
    Does this sound like you?
    Apply If we believe that you're a good match, we'll get in touch to let you know the next steps.

    Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

    Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email (Americas), (Europe, the Middle East and Africa), or (Asia-Pacific), based on the region you are submitting an application for.

    Salary Range: 75, ,000 USD Annually + Benefits + Bonus

    The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

    We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
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