Account Manager - New York, United States - Global IT
Description
Key Responsibilities
Sales:
- Update client on new product offerings and market trends
- Exercise value engineering when interacting with client
- Work with Marketing Department to provide updated materials and information to client
- Seek out opportunities for ancillary products and additional services to offer up
- Provide prompt and courteous response to client inquiries, needs, requests, etc.
- Be available as needed for client facetoface meetings, and other necessary communications
- Share story and promote depth and breadth of resources
- Promote the unique capabilities, knowledge, and expertise to client
- Remain cognizant and prepared for any anticipated client needs
- Possess an understanding of the competition for proper product positioning
- Negotiate with vendors for additional discounting for increased profitability
- Continually practice strategic social relationship building
- Carry out forecasting and strategic account plan
- Availability & willingness to take onsite meetings / field measure spaces
Sales process:
- Act as the liaison throughout the sales process by facilitating and managing all steps involved
- Coordinate necessary actions as they are carried by the Sales/Account Coordinator or Project Manager
- Monitor all reports (waiting, unbilled or aging)
- Mentor Junior Account Manager, if applicable
- Bachelor's degree or equivalent
- 5+ years in the furniture industry; experience working at a dealership preferred
- Capable of reading and understanding blueprints, CAD or construction drawing
- CAD Experience / CET Experience
- Knowledge of Steelcase furniture
- Microsoft Office knowledge (Outlook/Excel/Word)
- Use of Hedberg to generate quotes
- Strong communication skills, both written and oral
- Strong customer service skills
- Wellspoken and able to convey ideas, thoughts, and information effectively.
- Highly motivated, persistent, and skilled negotiator
- Plans and carries our responsibilities with little to no direction
- Comfortable working independently
- Ability to take on and complete multiple tasks in a timely manner
- Handles deadlines and pressure with ease
- Works well in a team environment
- Ability to motivate others
Pay:
$75, $100,000.00 per year
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Education:
- Bachelor's (required)
Experience:
- Account management: 5 years (required)
- CAD/CET/blueprint reading: 2 years (required)
Work Location:
In person
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