Account Manager - New York, United States - Global IT Resources
Description
About
We are the largest commercial furniture dealer in the world, with over 78 years of experience and more than 435 full-time employees across the country.
Overview
We are currently seeking an
Account Manager in our
New York, NY officeto join our team. The function of this position is to manage client expectations, provide quality-based products, and knowledge-based solutions. This position will be responsible for increasing market share and profitability by cultivating client trust through daily account oversight.
Key Responsibilities
Sales:
- Update client on new product offerings and market trends
- Exercise value engineering when interacting with client
- Work with Marketing Department to provide updated materials and information to client
- Seek out opportunities for ancillary products and additional services to offer up
- Provide prompt and courteous response to client inquiries, needs, requests, etc.
- Be available as needed for client facetoface meetings, and other necessary communications
- Share story and promote depth and breadth of resources
- Promote the unique capabilities, knowledge, and expertise to client
- Remain cognizant and prepared for any anticipated client needs
- Possess an understanding of the competition for proper product positioning
- Negotiate with vendors for additional discounting for increased profitability
- Continually practice strategic social relationship building
- Carry out forecasting and strategic account plan
- Availability & willingness to take onsite meetings / field measure spaces
Sales process:
- Act as the liaison throughout the sales process by facilitating and managing all steps involved
- Coordinate necessary actions as they are carried by the Sales/Account Coordinator or Project Manager
- Monitor all reports (waiting, unbilled or aging)
- Mentor Junior Account Manager, if applicable
- Bachelor's degree or equivalent
- 5+ years in the furniture industry; experience working at a dealership preferred
- Capable of reading and understanding blueprints, CAD or construction drawing
- CAD Experience / CET Experience
- Knowledge of Steelcase furniture
- Microsoft Office knowledge (Outlook/Excel/Word)
- Use of Hedberg to generate quotes
- Strong communication skills, both written and oral
- Strong customer service skills
- Wellspoken and able to convey ideas, thoughts, and information effectively.
- Highly motivated, persistent, and skilled negotiator
- Plans and carries our responsibilities with little to no direction
- Comfortable working independently
- Ability to take on and complete multiple tasks in a timely manner
- Handles deadlines and pressure with ease
- Works well in a team environment
- Ability to motivate others
Pay:
$75, $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (required)
Experience:
- Account management: 5 years (required)
- Worked with
- CAD: 5 years (required)
- Steelcase furniture: 1 year (preferred)
Ability to Commute:
- New York, NY required)
Work Location:
In person
More jobs from Global IT Resources
-
Healthcare Financial Analyst
San Francisco, United States - 3 weeks ago
-
Healthcare Financial Analyst
Los Angeles, United States - 4 days ago
-
IT Service Desk Supervisor
Henrico, United States - 2 weeks ago
-
Healthcare - Service Desk Analyst - W2
Los Angeles, United States - 3 weeks ago
-
Hospital Storeroom Clerk
Irvine, United States - 3 weeks ago
-
Healthcare Project Coordinator
Los Angeles, United States - 1 week ago