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    Case Manager/Life Skills Coordinator - San Francisco, United States - Salvation Army

    Salvation Army
    Salvation Army San Francisco, United States

    3 weeks ago

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    Description
    OVERVIEW:

    This position is responsible for case management, life skills coordination, intake, assessment, and discharge processing in a structured transitional or permanent housing program. The case manager will help participants achieve stability, increase levels of income, and achieve greater self-determination. The case manager will provide individual assessments to determine interests and needs and to develop an ongoing case plan. The case manager will be familiar with community linkages and referral resources. The case manager will work in collaboration with the Mental Health and Recovery Specialist to help the client achieve their goal of independent living.

    DUTIES AND RESPONSIBILITIES:
    • Participate in the assessment, screenings, and referral process for prospective Railton Place Housing residents
    • Provide a complete orientation to all new clients assigned to caseload
    • Interview each assigned client during their first week in the housing program to assess the client's history, strengths, academic abilities, vocational abilities, psychosocial development, and independent living skills
    • Consult with team members and complete a case plan
    • Conduct weekly case management sessions with all assigned clients and create written reports detailing client progress and all services utilized
    • Maintain order and cleanliness of the work area
    • Maintain a current list of support agencies and programs in the community
    • Participate in program participants house meetings and communicate any new or revised agency policies. Lead discussions, facilitate problem-solving, and case planning
    • Develop and facilitate, on a weekly and monthly basis, various life skills classes in areas including but not limited to financial literacy/budgeting, health, nutrition, ADL's (activities of daily living), check writing, use of public transportation, accessing benefits, the responsible use of resources, cooking, housekeeping as well as acceptable social, work and interpersonal behaviors among others
    • Maintain accurate records of classes, resident attendance and participation in all Life Skills classes and presentations – both electronic and hard copy
    • Recruitment of volunteers qualified to provide instruction in required areas of education/employment
    • Planning, hosting, and participating in all Railton Place community events is mandatory
    • Interact with clients and intervene in crisis situations
    • Write reports and compile statistical data
    • Attend all staff meetings as required and mandatory in-service training
    • Complete accurate and timely client chart maintenance
    • Drive TSA vehicles to run errands and shop for food and supplies for residents, community dinners/lunches, Friday food market, etc.
    • Refer clients needing more extensive services to outside agencies and programs
    • Establish and maintain relationships with agencies to network client services
    • Successfully help clients adhere to housing participant agreements
    • Be a continuous learner and collector of resources in the following areas: financial literacy/budgeting, health, nutrition, public transportation, city resources, accessing benefits, cooking, housekeeping, interpersonal, social, and work communication and behavior, job readiness, job search and resume, interviewing, etc.
    • Comply with The Salvation Army's accountability policies and procedures
    • Consult and collaborate with other teams to ensure continuity of care for clients
    • Possess cursory knowledge of all funding sources and subsequent client requirements
    • Coordinate the intake of participants
    • Manage One System program
    • Coordinating WellSky
    • Other related duties as required
    EDUCATION AND EXPERIENCE:
    • Bachelor's degree with some experience or 5+ years of extensive related experience will be considered.
    • Master's degree in Social Work, Psychology or Counseling (preferred)
    • 21 years of age (required)
    • Bilingual in Spanish (preferred)
    • Experience with life skills
    • Experience working from a strengths-based, client-centered, trauma-informed perspectives
    • Experience working with the homeless, economically disadvantaged, mentally ill, and chemically dependent adults
    • Experience working with veterans, adults struggling with homelessness, and adults in recovery
    • CA Drivers License (required)
    SKILLS AND ABILITIES:
    • Excellent organizational skills and ability to carry out multi-tasks efficiently and accurately
    • Ability to set goals, plan, and organize
    • Detail Oriented
    EQUIPMENT USED:
    • Modern Office Equipment and Relevant Software
    PHYSICAL REQUIREMENTS:
    • Ability to lift up to 25 lbs. (Usually file boxes)
    ADA Statement:

    Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

    Acknowledgment of Religious Purposes of The Salvation Army:

    Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army's religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

    At-Will:

    Any employment relationship with this organization is of an "at-will" nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
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