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    Customer Service - Phoenix, United States - Accurate Placement

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    Description

    Details:

    JOB TITLE: Customer Service - Road Tester

    JOB SUMMARY: Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in customer vehicle.

    1) Facilitator / Photo taking support

    2) Lobby and kiosk support

    3) VIN inspections

    4) Road Tests

    Hours: 8:00 a.m. - 5:00 p.m., Monday - Friday

    Pay: $16.04 per hour

    Location: Phoenix, AZ near Central & Baseline)

    Type: Temporary, with the possibility of hire

    Duration: Ongoing, up to a two-year maximum

    Benefits: Available after eligibility period is met

    DUTIES

    • Provide excellent customer service.
    • Explain the testing process and requirements
    • Oversee road test for earning a driver's license.
    • Oversee Parking Test for earning a driver's license.
    • Complete pre trip vehicle Inspection.
    • Observe driving/road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle.
    • Typical timelines: Approximately 20 Min per test.
    • Document and score the test - issue pass/fail based on qualifications observed.
    • Inform applicant/driver of test results.
    • Handle, file, and record documentation.
    • Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc.
    REQUIREMENTS
    • FINGERPRINT CHECK REQUIRED
    • Background check required
    • Must be at least 21 years old
    • Proven customer service skills (1 to 2 years minimum)
    • Must have a valid Arizona driver's license
    • Must enjoy working with people in person
    • Ability to explain testing process and requirements
    • Ability to oversee road and parking tests
    • Ability to use a computer to record documentation
    Job Requirements

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