Customer Service Representative - Phoenix, United States - Canyon State Propane

Description

Required Experience:

• 5 years Customer Service experience.
• 3 years of daytoday office experience.
• 3 years Accounting / AP experience
• Bilingual preferred but not required.
• Propane or Transportation experience is a plus but not required.

Required Knowledge, Skills, and Abilities:

• Demonstrate stable and successful work history in a customer service role.
• Strong communication skills & attention to detail.
• Ability to multitask, prioritize and manage time effectively.
• Skilled in developing relationships with clients.
• Wellorganized, selfmotivated, proactive & reliable.
• Deliver high level customer satisfaction on a consistent basis.
• Identify and assess customers' needs to achieve satisfaction.

Daily Responsibilities:

• Managing large amounts of inbound phone calls.
• Record, organize and notate all customer interactions into the database.
• Assisting customers with orders, payment processing, new customer setup.
• Setting up new customers' accounts accurately and efficiently.
• Communicate with drivers in the field if necessary.
• Able to work in the transportation field with good working knowledge of Phoenix.
• Willing to jump in and perform whatever needs to be done to keep our growing company running smoothly.

Availability to work Mon-Fri.

7:30am - 4pm w/a 30 min lunch. May be requested to work additional hours during special projects or high-volume times.

Canyon State Propane is a Drug Free Workplace and an EEO employer.


Pay:
$ $22.00 per hour


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location:
In person